ICT Manager Nelspruit

SUMMARY:
Job Title: ITC Manager

Location: Lowveld Nelspruit 

Industry: Security & IT

Type: Permanent       / Environment: Fast passed working Environment


About the Role
Our client, a leading security technology company, is seeking an experienced and hands-on ICT Manager to join their team based in Nelspruit. This pivotal role is responsible for overseeing all client-facing electronic security systems, maintaining internal IT and network infrastructure, and providing critical technical support to the sales division. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to manage both operational and strategic ICT functions within a high-performance environment.

A valid driver’s license, own reliable vehicle, and a clear criminal record are essential requirements for this role.

POSITION INFO:
What you’ll be doing

• Oversee, schedule, and execute all preventative and corrective maintenance activities for client CCTV, VMS, and electronic security systems.
• Conduct advanced diagnostics and fault-finding to resolve complex technical issues while ensuring adherence to SLAs and quality standards.
• Design, implement, and administer local network architecture, including routers, firewalls, servers, VPNs, and wireless access points.
• Manage network security protocols, perform system backups, and implement disaster recovery procedures to ensure data protection and business continuity.
• Provide expert-level technical support for all internal IT-related issues and act as the primary escalation point for the Nelspruit business unit.
• Manage IT assets, oversee software licensing, and perform setup, configuration, and troubleshooting for all employee devices.
• Prepare detailed Bills of Material, system designs, and accurate quotations for new CCTV and integrated security system proposals.
• Collaborate with the sales team to conduct technical site surveys and ensure proposed designs are technically sound, compliant, and aligned with client requirements.

• National Diploma or Degree in Information Technology, Computer Systems, or a related technical field.
• Minimum of 5 years’ experience in ICT systems management, network administration, or electronic security technology support.
• Strong technical knowledge of CCTV systems (preferably Hikvision) and Video Management Software (e.g. Axxon, Milestone, or similar).
• Proven experience managing LAN/WAN networks, servers, firewalls, VPNs, and wireless infrastructure.
• Hands-on experience with Microsoft Server, Active Directory, and Office 365 administration.
• Solid understanding of cybersecurity protocols, data protection, and disaster recovery planning.
• Ability to interpret and design technical drawings, BOMs, and system architecture diagrams.
• Experience providing end-user IT support and managing hardware/software assets within a business environment.
• Strong diagnostic, problem-solving, and analytical skills with the ability to resolve complex technical issues under pressure.
• Excellent communication and coordination skills across operational, sales, and technical teams.
• Must be willing to travel locally within the Mpumalanga region when required.
• Valid driver’s license and own reliable transport essential.
• Medically fit for duty and able to work within operational environments (e.g., client premises, control rooms, and technical sites).

• Work with a disruptive South African tech business in growth mode
• Competitive package: R21 000 CTC
• Laptop and full access to technical support 
• Opportunity to work with AI, analytics, and security innovation
• A role that rewards drive, independence, and results

• The position requires a hands-on, field-active approach — the successful candidate will be expected to perform on-site technical work in addition to management duties.
• A high level of accountability applies, as the role directly impacts client system uptime, service delivery standards, and compliance with SLAs.
• The ICT Manager will be expected to collaborate closely with sales and operations teams, contributing to new business proposals and technology solutions.
• This role forms part of a mission-critical support function, and occasional after-hours or emergency callouts may be required to maintain service continuity.