ICT Administrator/ ICT Supervisor

SUMMARY:
A client of ours in the Manufacturing Industry is looking for an ICT Administrator/ ICT Supervisor to join their team in Stutterheim.

POSITION INFO:

Responsibilities

ICT Operations & User Support

• Deliver reliable day-to-day ICT support across the business
• Manage incidents, service requests, and escalations efficiently
• Provide support within production-critical environments to ensure minimal downtime

Infrastructure & Systems Management

• Administer and maintain physical and virtual server infrastructure
• Manage VMware environments and SAN storage solutions

Network & Connectivity Management

• Administer firewalls, routers, switches, and wireless networks
• Manage WAN connectivity, redundancy, and failover solutions
• Maintain secure network segmentation and connectivity standards

Microsoft 365 & Cloud Services

• Administer Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams
• Manage Azure Active Directory and Power BI environments

User, Access & Identity Management

• Manage Active Directory and Azure AD user lifecycles
• Execute user onboarding and offboarding processes
• Ensure appropriate access control and identity management practices

Security, Backup & Disaster Recovery

• Manage endpoint protection and backup environments, including Veeam
• Conduct restore testing and support disaster recovery planning initiatives

ICT Projects & Continuous Improvement

• Deliver infrastructure, system, and technology upgrades
• Coordinate user acceptance testing (UAT) and system rollouts
• Identify and implement continuous improvement initiatives

Internal Application Development & Support

• Develop, maintain, and support Node.js, Express, and EJS applications
• Provide SQL Server backend support
• Manage file uploads, cookies, environment configurations, HTTP calls, and spreadsheet handling

Vendor, Licence & Asset Management

• Manage ICT vendors, software licences, renewals, and company assets
• Maintain accurate asset and licence records

Team Leadership & Governance

• Supervise and support ICT team members
• Promote best practices, standards, documentation, and governance across the ICT environment

Qualifications & Experience

Minimum Experience

• 8+ years’ experience in systems administration
• Proven ICT team leadership experience
• Extensive Microsoft Windows domain administration experience
• Experience working within hybrid cloud and on-premises environments
• Linux administration experience advantageous

Minimum Qualifications

• BSc in Information Technology, IT Management, or related field
  OR
• MCSE / Windows Server Hybrid Administrator Associate (or equivalent)
• AZ-900: Azure Fundamentals
• SC-900: Security, Compliance & Identity Fundamentals
• MTCNA: MikroTik Certified Network Associate
• Additional Microsoft or networking certifications advantageous

Professional Attributes

• Strong leadership, ownership, and accountability
• Excellent troubleshooting, analytical, and documentation skills
• Ability to perform effectively within high-availability and fast-paced environments