SUMMARY:
Housekeeping Attendant
POSITION INFO:
▪ Ensure daily that all housekeepers have the correct equipment and have refilled their chemical bottles correctly
▪ Ensure daily that the scullery staff have enough chemicals, cloths, sponges and scourers
▪ Ensure daily that the kitchen and canteen chemicals are sufficient for the day
▪ Ensure daily that the laundry have sufficient chemicals for the day and that the washing machine and tumble dryer are clean
▪ Assist the housekeepers in getting their linen and converters to and from the laundry / rooms daily (in morning and at turndown)
▪ Assist the housekeepers in getting any equipment needed to their rooms
▪ Report any lost property, maintenance and breakages noticed immediately to management.
▪ Ensure all guest supplies are replenished in the morning and at turndowns if requested by your supervisor or manager
▪ Ensure that the rainwater jugs in the rooms are refilled regularly
▪ Check all lights in public areas and rooms are in working order. Replace bulbs as necessary.
▪ Assist in getting barn or boardroom ready for any meetings or conferences daily
▪ Try and do as much in-house maintenance, that you notice or as requested by supervisor or MOD, as possible and report to management
▪ Check the room folders and bring to reception to get them refilled
▪ Advise the supervisor / manager if any products have been taken by the guest
▪ Hand in any guest questionnaires and old welcome cards to MOD.
▪ Ensure that the Bedroom and bathroom lights are off in the day.
▪ Assist supervisor / manager with turndowns if requested:
▪ Ensure you know what goes into the room for stay overs and checkouts
▪ Assist with any special romantic turndowns if requested
▪ Ensure regular care of all housekeeping equipment
▪ Stock levels – if you notice stocks are low – please advise Manager
▪ On the day when it is barn night – get instruction from Manager on how barn to be set up – ensure tables and furniture are laid out correctly and that the barn is clean
▪ Ensure all equipment is stored in the correct place at the end of the day (i.e. ladders returned to office storeroom)
▪ Ensure all storerooms are regularly cleaned and neat and properly stocked
