Housekeeping Supervisor

SUMMARY:
Exclusive Luxury Property in Franschhoek is looking for a Housekeeping Supervisor.
 
This position is essential for maintaining the hotel's luxury standards and ensuring guest satisfaction. Candidates need a mix of practical experience, leadership skills, and an eye for detail to thrive in this role.
 
This position is ideal for a candidate looking for a housekeeping leadership role.
  
Staff transport available from Franschhoek, Paarl and Stellenbosch.
 

POSITION INFO:
Duties:
 
Team Leadership: Provide direction and oversight to the housekeeping team.
Operational Objectives: Implement and achieve daily service goals.
Communication: Conduct daily handovers and briefings to ensure smooth operations.
Quality Assurance: Maintain high standards for public areas and overall cleanliness.
Maintenance Reporting: Ensure prompt reporting and follow-up on maintenance issues.
Rostering: Plan and manage staff schedules and leave.
Performance Management: Provide feedback and support development plans for team members.
Training Initiatives: Develop and execute training programs for staff.
Inventory Control: Monitor and manage inventory levels for various supplies to control costs.
 
Requirements:
 
Education: Degree or diploma in Hospitality
Experience: Minimum 2 years in a similar role at a 5* property.
Driver’s License: Valid license preferred.
Physical Endurance: High level of stamina required.
Communication: Strong written and verbal skills.
Technical Skills: Proficiency in using computers.
Leadership: Strong ability to lead and train a team effectively.
Planning: Effective rostering and expense management abilities.
Problem-Solving: Maintain professionalism and composure under pressure.
Attention to Detail: High standards for quality and sustainability.