Housekeeping Supervisor

SUMMARY:
Luxury Game Lodge close to Bonnievale is looking for an experienced Housekeeping Supervisor to join their pre-opening team.
 
Assisting the Housekeeping Manager to manage the housekeeping department, implement and monitor systems that provide guests with outstanding service.

POSITION INFO:
Duties:
 
Ensure that the day-to-day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior management
Perform regular inspections of laundry, public areas, and lodges
Manage, support and assist housekeeping personnel as required
To ensure that all housekeeping personnel are being briefed on their daily duties
Lead by example with appearance and personal hygiene
Ensure that the cleanliness, hygiene and sanitation of rooms and public areas
Ensure that all repair and maintenance problems that need attention are reported
Always maintain a positive attitude and a courteous and professional demeanour
Anticipate and respond to all guest needs quickly, efficiently and courteously
Ensure that any guest complaints are resolved quickly
Ensure that monthly stock takes are carried out
 
Requirements:
 
Grade 12 & a formal qualification
Preferably 2-4 years previous housekeeping supervisor experience at a luxury hotel / lodge
Ability to coordinate & lead the housekeeping team
Ability to motivate team
Attention to detail
Be alert and innovative
Good computer and administration skills
Ability to cope under pressure
Written and verbal communication skills