Housekeeping & Laundry Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002478/Suv

Date posted:

Monday, August 3, 2026

Location:

Sabi Sands, South Africa

Salary:

18 000 Monthly

SUMMARY:
An iconic private game reserve on the edge of the Kruger National Park is looking for an experienced HOUSEKEEPING & LAUNDRY MANAGER to lead its housekeeping and laundry operations.

POSITION INFO:
This is a hands-on leadership role for someone who thrives in a busy, high-end lodge environment and takes real pride in maintaining five-star standards across guest rooms, public areas, back-of-house and laundry. You'll need to be equally comfortable managing people, budgets and stock, while staying calm and solutions-focused under pressure.

Core Criteria:

5 years' experience in luxury hospitality housekeeping
At least 2 years' experience managing a housekeeping department within a five-star lodge, hotel or luxury property
Strong computer skills, including Excel, Word, Outlook and PowerPoint
Experience with HMS Infor and Sage is an advantage
Solid organisational skills with experience in cost and inventory control
Excellent command of English, written and spoken
Strong leadership and people management skills, with the ability to motivate a large team
Cultural sensitivity and patience when working with colleagues from different backgrounds
A hands-on, proactive approach with high attention to detail
Flexible, solution-oriented mindset and a realistic understanding of remote bush life

Candidate Responsibilities:

Uphold five-star housekeeping standards across all guest and back-of-house areas
Manage and schedule a team of around 20 housekeeping staff fairly and efficiently
Ensure full compliance with operational and health and safety standards
Conduct regular inspections of rooms, public areas and laundry facilities
Monitor staff performance and provide ongoing training and feedback
Oversee housekeeping stock and equipment, maintaining par levels at all times
Manage departmental budgets with a strong focus on cost control
Coordinate special guest requests relevant to the department
Review and respond to guest feedback, resolving complaints where needed
Liaise closely with other departments to ensure smooth day-to-day operations

Package Offer:

Live-in, with furnished accommodation included
Work cycle: 4 weeks on, 2 weeks off
Monthly food allowance
Medical aid, with 50% company contribution after a successful 3-month probation
Pension fund, with 50% company contribution after a successful 3-month probation
Share of guest gratuities and 1% company revenue gratuity
20 bed nights per year for family and friends
2x free Virgin Active memberships after successful 3-month probation

NOTE: Couples will be considered if the partner is a Stores Administrator with 3 years purchasing/procurement experience, proficient in MS Office and fluent in English.

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