Hotel Store Controller

SUMMARY:
Receiving, controlling, storing, and issuing stock

POSITION INFO:

Because exceptional guest experiences don't happen by chance, they are built behind the scenes through organisation, accuracy, and attention to every detail.

At The President Hotel, every great guest experience relies on hundreds of details happening seamlessly behind the scenes. From stock arriving on time to maintaining accurate inventory levels and ensuring compliance standards are met, our Stores team plays a critical role in keeping the hotel running efficiently.

As we continue our journey toward luxury, we are looking for a detail-oriented and reliable Hotel Store Controller who takes pride in accuracy, organisation, and maintaining exceptional standards.

If you thrive in a fast-paced hotel environment, enjoy working across multiple departments, and understand that every delivery, stock item, and compliance check contributes to the bigger picture, this role is for you.

Minimum Requirements

• Matric Certificate (Grade 12)

• Minimum 2 years' experience within a hospitality stores, warehouse, receiving, procurement, or food service logistics environment

• Previous hotel stores experience highly advantageous

• HACCP knowledge and exposure highly advantageous

• Strong understanding of FIFO, stock rotation, inventory control, and stock management principles

• Experience working with stock control systems and electronic record keeping

• Good computer literacy and numerical accuracy

• Strong organisational skills and attention to detail

• Physically fit and able to safely lift and move stock

• Excellent communication and teamwork skills

• Honest, reliable, and able to maintain confidentiality

• Ability to work efficiently under pressure in a busy hotel environment

• Professional presentation

• CV must be fully updated prior to submission

What You'll Be Doing

• Receiving, inspecting, and verifying all incoming deliveries against purchase orders and delivery notes

• Reporting discrepancies, shortages, damages, and quality concerns

• Issuing stock efficiently to all hotel departments

• Maintaining stock levels and ensuring stock availability

• Completing daily cycle counts, monthly stock counts, and full stock takes

• Monitoring expiry dates, slow-moving stock, and obsolete items

• Completing electronic transfer documentation and maintaining accurate stock records

• Conducting temperature checks and maintaining HACCP records

• Ensuring FIFO stock rotation principles are always followed

• Maintaining cleanliness, organisation, and hygiene standards throughout all storage areas

• Maintaining Health and Safety compliance for food handling and storage

• Conducting routine inspections and supporting pest control processes

• Supporting internal and external audits

• Working closely with Procurement, Kitchen, Food & Beverage, Housekeeping, and Maintenance teams to ensure smooth hotel operations

Why Join The President Hotel

• Be part of Cape Town's Most Loved Hotel

• Work in a high-volume, professional hotel environment

• Play a key role in our journey toward luxury

• Join a team committed to sustainability, operational excellence, and exceptional guest experiences

• Develop your career within one of Cape Town's leading hospitality destinations

• Competitive salary, company contribution to medical and pension and great team culture