Hotel Stock Controller/Store Controller

SUMMARY:
Position: Hotel Stock Controller/Store Controller
Location: Bantry Bay, Cape Town

Behind every exceptional guest experience is a well-organised operation. If you take pride in accuracy, enjoy working in a fast-paced environment, and understand that every delivery, stock item, and compliance check contributes to the bigger picture, this could be the opportunity for you.
The President Hotel is on a journey to luxury, and we want you on it.
Set against the backdrop of the Atlantic Ocean and Lion's Head, The President Hotel is Cape Town's most loved hotel and one of the city's leading hospitality destinations. As we continue to elevate our guest experience, we are looking for a detail-oriented and reliable Hotel Stock Controller/Store Controller to support our Procurement & Stores team and help ensure the smooth flow of goods throughout the hotel

POSITION INFO:
About the Role
As the Stock Controller/Store Controller, you will play a critical role in receiving, controlling, storing, and issuing stock while ensuring compliance with HACCP, health and safety, and sustainability standards. This position requires a hands-on individual who is organised, physically fit, and committed to maintaining high operational standards.
 
Key Responsibilities
Receiving & Stock Control

• Receive, inspect and verify all incoming deliveries against purchase orders and delivery notes.
• Identify and report discrepancies, shortages, damages, or quality concerns.
• Ensure invoices and supporting documentation are accurately processed and signed off.
• Store goods correctly and maintain organised storage areas.

• Conduct and record temperature checks for dry stores, fridges and freezers.
• Follow HACCP procedures and corrective actions where required.
• Maintain FIFO stock rotation and monitor expiry dates.
• Support internal and external audits.
• Ensure storage areas meet hygiene, safety and Green Key sustainability standards.

• Maintain accurate stock records and assist with stock level management.
• Participate in monthly stock counts and full stock takes.
• Monitor slow-moving, obsolete or excess stock and report accordingly.
• Assist with stock optimisation initiatives.

• Conduct routine inspections for pest activity.
• Maintain accurate records and follow up on treatment actions.
• Ensure all storage areas remain clean, safe and compliant.

• Work closely with Procurement, Kitchen, Food & Beverage, Housekeeping and Maintenance teams.
• Ensure stock is issued efficiently and professionally.
• Assist with training and guiding team members on store procedures and best practices.

• Minimum 2 years' experience in a hospitality stores, warehouse, receiving or food service logistics environment.
• HACCP knowledge and exposure highly advantageous.
• Experience working with stock control systems and digital record keeping.
• Strong understanding of FIFO, stock rotation and inventory control principles.
• Good numerical accuracy and attention to detail.
• Physically fit and able to lift and move stock safely.
• Excellent organisational and communication skills.
• Honest, reliable and able to maintain confidentiality.
• Ability to work efficiently under pressure in a busy hotel environment.

• Takes ownership of your responsibilities.
• Works well with multiple departments.
• Maintains exceptional standards and attention to detail.
• Identifies opportunities to improve processes and efficiency.
• Understands the importance of compliance, hygiene and stock accuracy.
• Leads by example through professionalism, integrity and teamwork.

• Join Cape Town's most loved hotel during an exciting journey toward luxury.
• Work within a values-driven culture built on Teamwork, Respect, Innovation, Accountability, Passion and Integrity.
• Be part of a team committed to sustainability and service excellence.
• Develop your hospitality career within one of Cape Town's premier hospitality destinations.
• Company contribution to medical and pension