Hotel Duty Manager

SUMMARY:
Oversee the smooth running of daily operations across all hotel departments

POSITION INFO:

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a new opportunity for a Hotel Duty Manager to join our team.

We are seeking a dynamic and experienced Duty Manager to oversee daily hotel operations across all departments, ensuring the highest levels of guest satisfaction and operational excellence. The ideal candidate will be a strong leader with a hands-on approach, excellent communication skills, and a passion for hospitality.

Experience & Requirements

• Minimum 3-5 years' experience in hotel operations or management, preferably in a 4- or 5-star environment

• Diploma or degree in Hospitality Management or a related field advantageous

• Strong knowledge of front office, F&B, housekeeping, and guest services operations

• Proven leadership and people management skills

• Excellent problem-solving, conflict resolution, and decision-making abilities

• Strong financial acumen and understanding of budgets and cost control

• Ability to remain calm and professional in a fast-paced environment

• Proficiency in hotel property management systems (PMS) and Microsoft Office Suite

• South African citizen with a valid ID

Duties & Responsibilities

• Oversee the smooth running of daily operations across all hotel departments

• Act as the primary contact for guest relations, ensuring high service standards and immediate resolution of issues

• Lead, guide, and support department heads and teams to achieve performance goals

• Conduct operational inspections, ensuring compliance with quality, safety, and service standards

• Manage staff rosters, daily briefings, and operational planning to optimise efficiency

• Support the coordination of special events, conferences, and VIP guest requirements

• Monitor financial performance, assist with cost control, and contribute to revenue enhancement strategies

• Ensure seamless communication and collaboration between departments

• Uphold the hotel's brand values, policies, and guest experience standards

Important Application Notes

• Must hold a valid South African ID

• Only candidates with relevant experience will be shortlisted

• Ensure your CV is 100% updated

• All applicants will attend a virtual introduction interview

About the Hotel

The President Hotel is on a journey to be recognised as a true luxury destination.
Our purpose: to create and inspire memorable experiences.
Our vision: to become Cape Town's most loved hotel.

Set in the heart of Bantry Bay, between Cape Town's vibrant city life and the Atlantic Ocean, the hotel offers 349 stylish rooms, suites, and apartments, breathtaking views, a palm-lined infinity pool, world-class dining, and state-of-the-art conference and event venues. The property provides an iconic working environment where excellence meets opportunity.

Application Process

Closing date: 16 October 2025
Online Applications

PLEASE NOTE

We are committed to our Employment Equity Plan in all appointments. Once the advert has closed, we