Hostess

SUMMARY:
Wine Estate based close to Somerset West is looking for a Hostess to provide excellent service and to ensure great customer satisfaction.

POSITION INFO:
Duties:
 
Greet guests at assigned tables & ensure each guest has received a menu.
Know all items on the menu & the basic ingredients and method of preparation of each.
Ensure tables are set with linens, silverware & glasses.
Take accurate food & drinks order, using the POS system and deliver within the specified time limits.
Ensure that all orders are received timeously.
Clears all dirty cutlery & crockery from the table once guests have finished using them.
Offers desserts & coffee to guests.
Bill the guest correctly
Ensure restaurant area, fixtures & fittings are clean & hygienic.
 
Requirements:
 
Grade 12
Preferably 3 years of previous hostess experience
Hands-on experience with cash register and ordering information system.
Basic math skills
Excellent interpersonal- & communication skills
Strong customer service orientation and active listener
Attentive and patience for customers
Comfortable in dealing with very distinguished clientele.
Must be well-presented.
Enthusiastic personality.