HRBP & Training Generalist

SUMMARY:
We are seeking a hands-on, energetic HR & Training Specialist to drive end-to-end human capital operations across our expanding group of entities, including financial services, insurance, micro-insurance, retail, and our dedicated training academy.

POSITION INFO:

HRBP & Training Generalist

About the Role

We are seeking a hands-on, energetic HR & Training Specialist to drive end-to-end human capital operations across our expanding group of entities, including financial services, insurance, micro-insurance, retail, and our dedicated training academy. Reporting directly to the CEO, this role combines end-to-end volume recruitment, payroll processing, SETA-aligned training administration, and generalist HR support.

This is a dynamic operational role with clear progression potential toward a senior HR Manager position as the group grows.

Key Responsibilities

• Talent Acquisition (Primary Priority): Drive end-to-end recruitment for call centre, retail, admin, and technical roles. Source, screen, interview, execute MIE/background checks, and build shortlists for line managers.
• Training & SETA Administration: Oversee operational administration for our insurance training academy, coordinate workplace skills development, and manage annual WSP/ATR submissions (specifically INSETA).
• Payroll Processing: Audit and process monthly payroll inputs (leave, overtime, variables) using Sage-Pastel before handing off to Finance.
• Employee Lifecycle & Engagement: Facilitate onboarding, manage probation reviews, conduct exit interviews, and handle offboarding/UIF documentation.
• Performance & IR Support: Facilitate performance appraisal frameworks. Guide line managers on workplace discipline, draft warnings/charges, manage incapacity, and represent the company at the CCMA when required.
• Compliance & EE: Ensure alignment with Labour Legislation (BCEA, LRA, EEA, SDA, POPIA), handle IOD claims, display statutory posters, and submit annual Employment Equity reports.

Requirements

• Education: B.Degree or B.Tech in HR Management, Industrial Psychology, or equivalent.
• Experience: 1–5 years of generalist HR experience with a strong track record in volume recruitment and general HR administration.
• Industry Experience: Financial Services, Insurance, SME, or Call Centre background strongly preferred.
• Technical Skills:
• Working knowledge of SETA processes and WSP/ATR submissions (INSETA preferred).
• Hands-on payroll input experience (Sage-Pastel knowledge required).
• Strong working knowledge of SA Labour Legislation (BCEA, LRA, EEA, SDA, POPIA).
• Advanced MS Office skills.

Key Competencies

• Active headhunting, competency screening, and talent matching.
• Hands-on execution with the ability to prioritize in a fast-paced environment.
• Practical IR guidance and risk mitigation.
• Strong numerical accuracy and communication skills.