HR Officer

SUMMARY:
HR Officer - Wynberg Retail

POSITION INFO:

The purpose of the role:

To provide comprehensive HR operational support by managing Key compliance proccesses-Including WSP/ATR submissions, IOD cases, and disciplinary procedures, ensuring sufficient time and attendance tracking, and recruitment at the operations level. The role serves as the first point of contact for day-to-day employee HR queries, benefits guidance, and administrative support, ensuring accurate record keeping, regulatory compliance, and consistent execution of HR policies and procedures across the business. 

Day-to-Day Operational HR:

• Act as a go-to HR professional for day-to-day employee questions, ensuring timely and accurate responses with complete follow-through
• Guide HR policies, procedures, and practices.
• Answer employee queries regarding the benefits plan and refer to service providers or escalate to relevant HR team members when necessary 
• Maintain employee records and ensure data integrity across HR Systems (PaySpace and SmartTime).  
• Support onboarding and offboarding processes, including documentation and exit interviews 
• Assist with leave management and ensure compliance with company policies.
• Monitor probation periods and coordinate confirmation processes.
• Provide support in employee engagement initiatives and wellness programs.

Workplace Skills Plan (WSP) & Annual Training Report (ATR):

• Track and record all employee training interventions 
• Liaise with training providers and SETAs to source grants and funding.
• Compile WSP/ATR data and documentation within required deadlines.
• Manage IOD cases from incident reporting to resolution.
• Ensure compliance with health and safety regulations.

Disciplinary Hearings:

• Coordinate and facilitate disciplinary processes for all Operational staff (Blue Collar).
• Prepare documentation and ensure procedural fairness.
• Maintain records of hearings and outcomes.

Time and Attendance:

• Oversee the time and attendance system across operational sites.
• Ensure accurate capturing and reporting of employee hours.
• Address anomalies and support payroll processing.

Recruitment (Operations Level):

• Manage end-to-end recruitment for operational roles.
• Conduct interviews, reference checks, and onboarding processes.

SKILLS & PERSONAL ATTRIBUTES:

 Strong administrative and organizational skills.

•    Excellent communication and interpersonal abilities.

•    Proficient in MS Office Suite and HRIS systems, PaySpace is advantageous.

•    Ability to interpret and apply labour legislation.

•    Analytical thinking and attention to detail.

•    Ethical and professional conduct.

•    Proactive and self-motivated.

•    Able to work independently and as part of a team.

•    Resilient and adaptable in a fast-paced environment.

•    Strong problem-solving capabilities.