HR Generalist KZN

SUMMARY:
Job Title: HR Generalist 
Location: Umhlanga, KZN
Industry: Cleaning & Facilities 
Type:  Full-Time      / Environment: Dynamic, fast-paced, people-focused

About the Role
Our client within the cleaning industry is seeking a dynamic and experienced HR Generalist with a strong Employee Relations and Industrial Relations focus to join their team based in Umhlanga, KZN. This opportunity is ideally suited to an HR professional who thrives in a fast-paced, labour-intensive environment and has extensive experience managing disciplinary processes, dispute resolution, CCMA matters, and Bargaining Council engagements. The successful candidate will play a critical role in supporting operational management across multiple sites, ensuring compliance with labour legislation, mitigating employee relations risks, and fostering constructive workplace relationships. Working within a workforce of approximately 1,000 employees, this role requires a confident and hands-on HR professional who can effectively navigate complex employee relations matters while partnering with management to drive fair, compliant, and commercially sound HR practices.

POSITION INFO:
What you’ll be doing

• Manage employee relations matters across the business, ensuring compliance with labour legislation, company policies, and disciplinary procedures.
• Lead and coordinate disciplinary hearings, investigations, grievances, incapacity processes, and dispute resolution matters.
• Represent the company at CCMA proceedings, including conciliation and arbitration hearings, and manage all related case preparation and documentation.
• Liaise and engage with relevant Bargaining Councils regarding disputes, compliance matters, and employee relations issues.
• Provide expert guidance and support to management on labour law, disciplinary action, misconduct, poor performance, and operational requirements processes.
• Ensure compliance with the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), Employment Equity Act (EEA), and other applicable labour legislation.
• Draft and review disciplinary notices, charge sheets, hearing outcomes, settlement agreements, and other employee relations documentation.
• Monitor and mitigate employee relations risks through proactive engagement and effective conflict resolution.
• Support line management with the implementation and interpretation of HR policies, procedures, and best practices.
• Maintain accurate employee records, HR documentation, and reports related to employee relations matters.
• Assist with Employment Equity initiatives, audits, and compliance reporting requirements.
• Support HR projects and initiatives while managing employee relations functions for a workforce of approximately 1,000 employees.

• 2 – 4+ years’ proven HR generalist experience, ideally within services in cleaning, or housekeeping industries
• Strong knowledge of South African labour legislation and HR practices
• Experience supporting a large workforce in a fast-paced operational environment will be advantageous
• Relevant HR qualification (Diploma or Degree preferred)
• Excellent communication skills in English (Afrikaans or other African languages advantageous)
• Valid driver’s license and own reliable vehicle
• Willingness to travel for business purposes when required
• Clear criminal record
• Strong organisational, problem-solving, and conflict management skills
• Ability to work independently while supporting multiple stakeholders
• High attention to detail and a solutions-focused mindset

• Permanent position
• Competitive salary package: R20 000 CTC per month
• Exposure to a dynamic environment within a growing services business
• Opportunity to influence HR best practices and compliance
• A supportive culture that values initiative and professionalism

• Occasional travel between sites may be required
• Experience in cleaning & facilities or similar service-related industries will be a strong advantage
• This role requires a practical HR professional who is comfortable balancing compliance with operational needs
• The role supports a large operational workforce across multiple sites and departments