SUMMARY:
All HR responsibilitiesto be covered in depth
POSITION INFO:
The HR Administrator is responsible for monitoring correct HR processes as well as recording HR data accurately and ensuring that the correct documentation is kept up to date. Working closely with the HR Manager to ensure that HR policies and procedures are adhered to.
HR Administration
Drive and monitor correct processes relating to counselling, disciplinary/grievance procedures and annual wage negotiations as directed.
Monitor and accurately record all leave processes, ensuring the correct documentation (cycle, annual, unpaid, sick, maternity, etc.).
Run processes of recording, monitoring, and reporting on overtime.
Compile, maintain and audit all HR administrative documentation (employee HR files, new staff and terminations, medical aid, provident fund, etc.).
Drive and run induction and exit processes according to company and property standards.
Ensure that all procedures relating to Health & Safety and Security are being practiced and adhered to, including injuries on duty and Workmen’s Compensation.
Secretary for Employment Equity Committee, responsible for the annual skills submission and the execution of annual training plans.
Assist in the review of departmental structures.
Oversee recruitment and interviewing processes (obtain GM approval for all vacancies, compile advertisements and advertise through the correct channels, follow interviewing processes and recruitment criteria guidelines).
Training & Development
Monitor the execution and ensure accurate recording and reporting of monthly training plans, providing feedback to program participants and management.
Facilitate short training sessions (P&V, daily training, etc.)
Evaluate and make recommendations on training material and methodology.
Assist in the development of training aids such as departmental operations manuals in line with the Guest Stories, orientation and departmental checklists, and handbooks.
Driving, monitoring, tracking and recording of the MORE Buddy Program.
Present training programs using recognized training techniques and tools.
Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.
Assist in the design and apply assessment tools to measure training effectiveness.
Handle logistics for on-site training activities including venues and equipment.
Manage and maintain in-house training facilities and equipment.
Coordinate off-site training activities for employees.
Succession Planning
Assess training needs for new and existing employees.
Identify internal and external training programs to address competency gaps.
Partner with internal stakeholders regarding employee training needs.
Inform management and employees about training options.
Map out personal development and training plans for individual employees.
Ensure that employee training records are maintained.
REQUIREMENTS - QUALIFICATIONS AND SKILLS
Sound knowledge of HR and Training Administration processes and procedures.
Sound experience with instruction or training.
Sound knowledge of the local legislation and labor law.
Sound knowledge on the operations of all appliances/equipment.
Sound knowledge and understanding of stock procedures and control.
Sound knowledge and understanding of cultural diversity.
Sound knowledge of motivational and inspirational techniques, emotional intelligence, and wellness programs.
Guest focus philosophy, living the brand and driving the experience.
Excellent communication skills (written and verbal), practicing honest communication.
Team player with positive attitude, enthusiasm, and emotional control.
Excellent time management and self-discipline, interpersonal & problem-solving skills.
Excellent attention to detail with excellent hygiene principles.
Proactive, use initiative and creative flair when required.
Committed and loyal, adaptable, and flexible.
Must work accurately under pressure.
People skills – tolerance, patience, and care.
Leadership skills with passion for development and skills transfer.
MAXIMIZING YOUR IMPACT AS A MEMBER
Excellent attention to detail.
Guest focus philosophy, living the brand and driving the experience.
Excellent communication skills (written and verbal), practicing honest communication.
Team player with positive attitude, enthusiasm, and emotional control.
Excellent time management and self-discipline, interpersonal & solution seeking skills.
Proactive, use initiative and creative flair when required.
Committed and loyal, adaptable, and flexible.
Must work accurately under pressure.
People skills – tolerance, patience, and care, ability to receive constructive feedback openly
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