Guest Relations Officer

Guest Relations Officer
Location: Grahamstown
Salary: Monthly
Our client in the Hospitality Industry is seeking a guest relations officer to join their 5-star establishment in Grahamstown/ Makhanda
Today


Guest Relations Officer
Location: Paterson
Salary:
Key Performance Areas of this position include- To work with an assistant or Lodge Manager to provide support in the daily operations of a lodge- Housekeeping Checks done according to set Standards- Supervising restaurant’s functioning before and during meal times and supporting the service staff, and making sure this is carried out to company standards- Making sure Meal standards are adhere...
2 days ago


Guest Relations Officer
Location: Paterson
Salary:
Minimum criteria requiredHotel Management Diploma/Certificate or equivalentMinimum of 1-2 years working experience in Front of House or similar position at a 5-star lodge establishmentTo work with an assistant or Lodge Manager to provide support of a lodgeHousekeeping Checks done according to set StandardsSupervising  meal times and supporting the service staff, and making sure this is carri...
2 days ago


Assistant Lodge Manager
Location: Paterson
Salary:
Key performance Areas of this position include: Measure and enhance overall guest satisfaction, including managing special requests.Monitor guest Feedback metrics on platforms such as guest Revu and Trip Advisor.Assistant the lodge manager to oversee day-to-day lodge team service operations.Uphold and elevate the service standards provided by the lodge team.Ensure effective supervision and ma...
8 days ago


Senior Receptionist
Location: Grahamstown
Salary:
Job SummaryThe Senior Receptionist is responsible for managing the day-to-day Front Office operations of the lodge while delivering exceptional five-star guest service. This role oversees all reception activities, including guest arrivals and departures, reservations support, guest relations, administration, and cashiering. The Senior Receptionist also provides guidance and support to the Front Of...
24 days ago


Senior Receptionist
Location: Grahamstown
Salary:
Outline of job role and purpose:  A Receptionist ensures smooth running operations by channelling accurate information to all promptly and ensuring a warm welcome and heartfelt goodbye to all guestsKey responsibilities and accountabilities:Ensuring that daysheets are updated daily with correct information and shared with all relevant departments timeously.Assist with daily safari shop sales w...
25 days ago


Spa Manager
Location: Paterson
Salary:
Key Performance Areas of this position include:- Lead and manage all wellness operations across company lodges to ensure exceptionalguest experience- Design and deliver innovation wellness experiences that complement the safari guestjourney- Manager departmental budgets, financial performances and monthly reporting- Develop annual wellness budget and commercial plans with the General Manager- Part...
25 days ago


Spa Therapist
Location: Paterson
Salary:
The Spa Therapist is responsible for providing professional wellness, spa, and beauty treatments to guests within a hospitality establishment. The role focuses on promoting relaxation, health, and wellbeing while ensuring excellent customer service and maintaining high hygiene and treatment standards. Key Responsibilitiesguest Treatments and ServicesProvide spa and wellness treatments such as...
25 days ago