Guest House and Self-Catering Apartments Manager

SUMMARY:
A Guest house and self-catering in Somerset West, is seeking to employ a Guest House & Self-Catering Apartments Manager

POSITION INFO:

Requirements:

Spoken and written English

Computer literate (Excellent knowledge of Microsoft Office and hospitality software such as Semper, Nightsbridge)

Excellent organizational skills

Minimum of 4 years’ experience in front of house

Attention to detail & sense of urgency

Well-groomed and presentable

Ensure high standard of personal hygiene

Be friendly, considerate and greet all Guests and staff

Must be hands on

Checking emails and communicate / action accordingly

Responsible for switchboard – answering and transferring calls, taking messages

Communicate to the rest of the Team e.g. new arrivals, internal communication

Assisting with Guest welcome and orientation as and when required

Keeping the reception clean and tidy

Ensure Covid protocols as implemented are maintained and adhered to.

Guest Preparation
Guest Arrival & Check In
Guests In House
Guest Check Out
Finance
Recruitment
Revenue/ Yield Management 
Staff Development/Motivation
Staff Management and Discipline
Time Keeping & Leave

NB! This job is now closed. You can apply for other jobs by uploading your CV.