SUMMARY:
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POSITION INFO:
Are You Ready to Rise and Shine? Join this 5* Hotel as a Breakfast Manager
Company Overview:
Join this highly acclaimed Hotel, where they prioritize employee wellness, community engagement, and environmental sustainability. Be part of a team dedicated to delivering exceptional hospitality experiences and fostering a culture of excellence.
How to Apply:
If you're ready to join a dynamic team committed to excellence, please submit your resume and cover letter to
Key Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations during breakfast service.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Review product quality regularly and report discrepancies.
- Organize and supervise shifts, appraising staff performance and providing feedback.
- Estimate future needs for goods, equipment, and cleaning products.
- Ensure compliance with sanitation and safety regulations.
- Setup breakfast areas and buffet selection, managing the restaurant’s image and suggesting improvements.
- Control operational costs and identify measures to cut waste.
- Conduct stock takes and manage stock orders, handling cash-ups and cash handling procedures.
Requirements:
- Matric or Equivalent; relevant tertiary qualification advantageous.
- Additional qualifications from institutions such as Cape Wine Academy or WSET preferred.
- Proficiency in Micros/Speed Point machine, MS 365, Dineplan, and Opera.
- Minimum 2 years’ experience in a similar role in a 4–5-star hotel or up-market establishment.
- Demonstrated track record of leadership and strong F&B operational background.
- Flexibility including own transport and willingness to work shifts.
Competencies:
- Ensures every aspect of breakfast service adheres to the highest standards of excellence and guest satisfaction.
- Strives to achieve performance targets and deliver memorable guest experiences.
- Cultivates a cohesive and motivated team through effective communication, collaboration, and support.
- Takes proactive steps to identify opportunities for improvement and implement innovative solutions.
- Establishes organized systems and procedures to streamline operations and optimize resource utilization.
- Offers constructive feedback and coaching to enhance team performance.
What is on Offer:
- An empowering work environment.
- A remuneration package including medical aid & risk benefits.
- 21 working days leave per annum.
- Other company benefits.
- Training and development opportunities.