Groups and Incentives Relief Consultant

SUMMARY:
Leading Luxury Travel Company is looking for a GROUP AND INCENTIVES RELIEF CONSULTANT

POSITION INFO:
This world-renowned travel company is known for its immersive, luxury experiences that connect guests with pristine wilderness and vibrant local cultures. They're looking for someone who is passionate, purpose-driven, and committed to delivering exceptional hospitality while upholding strong values of sustainability, community, and conservation.

Candidate requirements:

• Min 3 - 5 years inbound tour consulting experience
• Excellent attention to detail
• Strong organizational skills 
• Strong analytical skills 
• Team player 
• In depth knowledge of Tourplan, Wetu and Microsoft systems 
• Eagerness to take initiative 
• In-depth knowledge of the Tourism industry including trends and customer expectations 
• Excellent knowledge of SA, Southern and Eastern Africa
• Good knowledge on crisis management

• Supervising the responsibilities of assigned team members 
• Assisting and developing agent and hosted educational bookings
• Implementation of systems 
• Chasing provisional bookings for the team 
• Following up on dead leads
• Assisting in loading bookings for consultants during peak periods
• Assisting with procurement 
• Occasionally traveling with groups to assist with operations