Groups & Events Co-Ordinator / Reservationist

Recruiter:

Karen Tupper Recruitment

Job Ref:

2284712324

Date posted:

Wednesday, February 26, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Groups & Events Co-Ordinator / Reservationist – 4-Star Hotel, Cape Town

A well-established 4-star hotel in Cape Town is seeking a Groups & Events Co-Ordinator / Reservationist to join their team. The ideal candidate will have a strong background in reservations, excellent organizational skills, and experience handling group and event bookings.

Key Responsibilities:

Manage and coordinate group reservations, ensuring seamless communication with clients.
Handle event bookings, including accommodation blocks, conference packages, and special requests.
Process and confirm reservations efficiently using the hotel’s booking system.
Liaise with the sales and operations teams to ensure smooth event execution.
Maintain accurate records of bookings, contracts, and correspondence.
Prepare quotes, contracts, and invoices for group and event reservations.
Assist in maximizing revenue through effective yield and inventory management.
Address client inquiries and provide professional assistance to enhance the guest experience.

Requirements:

SA Citizen.
Minimum of 2 years’ recent experience in a reservations or events role within a 4- or 5-star hotel.
Strong knowledge of hotel reservation systems and event coordination.
Excellent communication and organizational skills.
Ability to work in a fast-paced environment and manage multiple bookings.
Detail-oriented with strong problem-solving abilities.
Flexibility to work occasional weekends or evenings as required.

To Apply:
Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.

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