Group and Conferencing Coordinator - 6 month Fixed Term Contract

SUMMARY:
Tsogo Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever growing Tsogo Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process.

POSITION INFO:

Our successful Nodal Groups & Conference Coordinators …

• effectively manage all customer service related tasks including phone and email correspondence, receiving and processing of reservations and group enquiries, up-selling, communicating Complex Hotel Promotions and the benefits of the loyalty programmes
• Quote, Secure and Coordinate Group, Events and Conventions bookings for the full complex including all four hotels and 19 conference venues on Montecasino Complex.
• fulfil administration tasks including the property management and account payment systems
• build and maintain a working environment in which staff are fully trained, well managed, supportive of each other and competent
• encourage staff to maintain a professional appearance
• respond promptly and politely to guests’ needs and ensure their feedback is communicated to relevant people
• work as part of a team or individually to deliver high quality standards

• If you have these qualifications, join our team: Grade 12 (NQF 4 or equivalent); at least 2 years’ Reservations experience with full sales & catering competency, good numeracy skills; verbal and written English skills (NQF 4); sound computer skills in MS Excel, Word and Outlook.