Group Training Manager - Cape Town

SUMMARY:
Our client, a prominent brand in the hospitality industry, and based in Woodstock, Cape Town; is currently looking to employ an experienced Group Training Manager to join their dynamic team.

An awesome career opportunity awaits.

POSITION INFO:
Requirements:

• Grade 12 / Matric.
• Relevant Degree / Diploma in training and hospitality.
• Must have experience in training in hospitality.
• Valid drivers license and vehicle. 

• Facilitation of different classes. 
• Facilitation of practical (in store) or theoretical classes (classroom). 
• Writing of the course material for classes. 

• Planning and scheduling of training for throughout the year. 
• Includes internal and external training (sponsored training). 
• Effective tracking of all training that took place within the Group per employee in order to do effective reporting. 
• Franchisee training planners and brand packs i.e. SOP, Systems and Procedures. To be affected. 

• Brand specific staff training. 
• Management training on company systems and procedures i.e. Kissflow, Magicbox, Micros, E-Learning Platform. 
• Full team training on audit procedures and systems. 
• Arranging support facilitators in store i.e. bar and coffee. 
• Overall operational support for opening week. 

• Once a month induction for new employees including company overview. 
• Systems and procedure training with new joining managers. 
• Company organogram. 
• Growth potential.

• Tracking and meeting WSP targets for specific year. 
• Submission yearly by end of April. 
• Ensuring records are accurately kept. 

• Constantly updating and managing DEG budget every year.
• Effective meeting of contract requirements s per original agreement for sponsorship. 
• Compiling effectiveness of sponsored training. 
• Effective reporting to sponsorship as per contractual obligations. 
• Ensuring that maximum funding potential is achieved.
• Performs additional responsibilities, although not detailed, as per operational needs and per Management request.