SUMMARY:
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POSITION INFO:
Goodwood Help Desk Technician
Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants.
Appointment: Permanent, full-time position
Salary: R20 000 – R25 000 CTC per month
Benefits: Provident Fund and December Bonus
Working hours: Monday – Friday from 08:00 to 17:00
Qualifications and or Experience:
- More than 2 years' experience with configuring and setting up IT of systems.
- Matric with Mathematics
- L1 LAN Network (Basic)
- L1 Wireless Network (Basic)
- L1 WAN Network (Basic)
- L1 Phones & Printers (Basic)
- L1 Remote support (Basic)
- L1 Office 365 (Basic)
- L1 Active Directory (Basic)
- L1 Microsoft infrastructure skills (Basic)
- L1 Hardware & Software maintenance (Basic).
- Good understanding of Microsoft Environment
- Client interaction experience
- Desktop Support
- Basic Endpoint Security
Job Purpose:
- Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications).
- Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices.
- Technical Knowledge Hardware and Software Deployment and Trouble Shooting.
- Excellent Troubleshooting skills with rapid resolution.
- IT Hardware and Software Support.
- Assist Operational Team with WMS, Office 365, antivirus and windows support at Head Office.
- Assist operational team to with branch office POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support.
- Update and Maintain Asset Register and user configuration on windows, Office365, POS, Uniclox.
Implement and follow through IT infrastructure and applications at Head Office.
- Ability to take ownership of an ICT problem or project from beginning to completion.
- ICT Infrastructure Monitoring.
- IT Record keeping and documenting.
- Planned change control knowledge.
- Implementation of network, Microsoft and security standards.
- Provide support to Head Office, GW store end users where required.
EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990)
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