SUMMARY:
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POSITION INFO:
Job Title: Golf Club Receptionist & Golf Coordinator
Location: Skukuza Golf Club
Reports To: Golf Manager
Job Type: Full-Time
Position Overview:
We are seeking a friendly, organized, and service-driven individual to join our team as a Golf Club Receptionist and Golf Coordinator. This dual-role position is essential in delivering a first-class experience to our members and guests by managing front desk duties, tee time coordination, and supporting daily golf operations.
Key Responsibilities:
Receptionist Duties:
- Welcome members and guests with a warm and professional demeanour.
- Answer phone calls and respond to emails promptly and courteously.
- Manage member inquiries, bookings, and general information requests.
- Maintain an organized and presentable reception area.
- Process payments, issue receipts, and balance the till at the end of the shift.
- Assist with retail sales in the pro shop.
Golf Coordinator Duties:
- Coordinate and manage tee time bookings, including individual, group, and tournament play.
- Coordinate and manage all restaurant bookings, including groups and special events and functions.
- Maintain accurate records of all bookings and reservations inc. daily play logs.
- Assist with organizing and administering golf events and competitions.
- Work closely with the golf professional team to ensure smooth daily operations.
- Support communication between members, guests, and golf course personnel.
Key Skills & Qualifications:
- Previous experience in a customer service or front desk role (hospitality, golf, or leisure industry preferred).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Knowledge of golf operations and terminology is an asset.
- Experience with booking systems and POS software
- Ability to work flexible hours, including weekends and holidays.
- A genuine passion for delivering top-tier customer service.
