German Speaking Customer Service Advisor

About the job: Competitive salary with excellent benefits.

If you’re fluent in German and looking to take the next step in your career, then this could be the perfect
opportunity for you.

Our client is in search for German-speaking Customer Service Advisors to join thier Cape Town team. If you have a love for helping people and a passion for communications then take a step in the right direction in a career that will allow you to grow these skills.

You’ll be joining their fun-loving global community of more than 95,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s
leading brands. Being a people-first company, they put people at the heart of their business, and this is when everything comes alive.

Their ideal candidate should be hardworking and willing to go the extra mile to exceed their customer’s expectations. They want team players, quick thinkers and fast learners to join the team. They need people who are self-motivated, positive and eager to learn and take on new challenges.

If you are ready to expand your experience in the travel industry business and take on new challenges, then take a leap and apply today!

What you’ll be doing :
- Managing and responding to incoming calls
- Following outlined processes and liaise with relevant departments when required
- Remaining up to date on campaign initiatives projects
- Ensuring company and department objectives are met
- Proactively seeking ways to improve product knowledge and better understand the target market

What you’ll need :
- Fluency in German language
- Matric or equivalent (Essential)
- Excellent command of English language – verbal and written communication skills
- Good typing, analytical and time management skills
- Ability to work rotational shifts between (9am and 10pm) - Monday to Sunday

- Strong work ethic and ability to adapt to the fast pace of the business
- Clear credit and criminal records Each team member brings a different energy, passion, a unique set of skills and talents.

This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.
We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity advance your career with their collaborative team of game-changers today!