General Manager Individual / Couple

 

Recruiter:

IntelliStaff

Job Ref:

JHB002288/RD

Date posted:

Tuesday, June 21, 2022

Location:

Polokwane, South Africa

Salary:

1000 Monthly


SUMMARY:
Our client is urgently looking for a Senior General Manager Individual / Couple for their lodge.

JOB DESCRIPTION:

Area: Hoedspruit, Limpopo

Qualifications & Requirements:
  • Valid RSA Driver's License
  • Vaccinated against COVID-19
  • Proficient in Office Suite and Email
  • Exceptional Guest Relations skills
  • Ability to manage staff
  • Understanding and ability to manage the different departments
  • Ability to plan ahead and problem solve
  • Financial experience in budget control, stock takes and stock control
  • Must have experience in lodge industry management - manage costs, stock controls and good financial acumen. Computer literacy and knowledge of pastel will be beneficial. 
  • Knowledge of group travel will be a benefit. 
  • Person must have good people skill
  • Be adaptable to the requirements of a 24 hour operation and willing to understand this position 
  • Candidate must have excellent leadership qualities and have a thorough understanding of all levels of the lodge. 
  • References must be given and contactable. 
  • No dependency on drugs or alcohol. Willing to submit an affidavit Re above
Experience:
  • Previous experience in a Big 5 reserve and 5 star lodge necessary
  • Minimum 3 years’ experience in a Big 5 reserve
  • ResRequest experience will be beneficial
Package
  • Salary is negotiable depending on experience and references
  • Accommodation
  • Meals while on duty
  • 21 days on 7 days off work cycle
  • 15 days annual leave
  • Provident Fund
Responsibilities
Responsibilities include but not limited to:
  • Meticulous in all aspects of managing the lodge
  • Managing, Overseeing and Disciplining Staff
  • Staff training and development
  • Assisting the marketing manager to get content for social media
  • Hosting Duties
  • Allocation of Airport Transfers
  • Little paws program
  • Assistance around the lodge in other departments if needed
  • Reporting to Group Operations Manager(s) and Head Office
Staff Management
  • Wage costs and staff welfare
  • Staff discipline
  • Staff training
Financial
  • Budget control and ensuring budgets are maintained
  • Stock control and stock takes
  • Maintain the correct allocations of expenditures
Rooms Division
  • Manage the housekeeping and front office departments in conjunction with your HOD
  • Ensure the lodge maintains the required standards aesthetically
  • Food and Beverage and Kitchen
  • Ensure costs are maintained as per the required standard
  • Assist with Events planning and execution
  • Assist with menu planning and cost control
Attributes
  • Mature and responsible
  • Well spoken, well-groomed and presentable
  • Strong leadership capabilities
  • Positive attitude and approach toward team work
  • Hands on approach towards the guest experience
  • Ability take initiative and problem solve
  • Excellent guest interaction skills
  • Passionate and pro-active towards personal growth and training
  • Excellent hosting qualities and knowledge of 5 star service. 
  • Responsible and Adaptable person in terms of work hours with a clear understanding that this is a 24 hour operation. 
  • Candidates must have leadership qualities and tolerance of staff.
  • No dependency on alcohol or drugs - willing to submit an affidavit. 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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