General Manager - Admin

Recruiter:

Humankind Group

Job Ref:

HC005508/Robyn

Date posted:

Friday, March 20, 2026

Location:

Cape Town, South Africa

Salary:

450000 Annually

SUMMARY:

General Manager (Admin) – Luxury Hospitality Property

ð Cape Town, Western Cape

POSITION INFO:

About the Role

A prestigious luxury hospitality property in Cape Town is seeking a seasoned General Manager (Admin) to support the Senior General Manager in overseeing the administrative and operational backbone of the business.
This is a hands-on leadership role, ideal for an experienced hospitality professional who thrives in both operations and structured administration. You will play a key role in ensuring the smooth running of the property while enabling the Senior GM to focus on delivering an exceptional guest experience.

Key Responsibilities

Oversee all administrative functions across the property
Manage payroll processes, staff scheduling, and related administration
Ensure full compliance with statutory and operational requirements
Handle contracts, including staff and supplier agreements
Manage supplier relationships and service providers
Coordinate event administration (e.g. weddings, private functions, special events)
Prepare and submit monthly financial and operational reports
Support overall operational management of the property
Act as Manager on Duty when required
Work closely with the Senior GM to drive efficiency and performance

Minimum Requirements

Proven experience as a General Manager / Deputy General Manager / Operations Manager within hospitality
Strong background in hotel, lodge, or luxury property management
Solid experience in administration, compliance, and reporting
Exposure to payroll, contracts, and supplier management
Experience in events or function coordination is advantageous
Ability to operate at a senior, decision-making level

Key Competencies

Strong leadership and organisational skills
High level of attention to detail
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Hands-on, proactive, and solutions-driven approach

Ideal Candidate

A well-rounded hospitality professional who enjoys the administrative and operational side of running a property
Comfortable taking ownership and acting as the right-hand to the Senior GM
Passionate about delivering excellence while ensuring strong structure and compliance behind the scenes

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