General Manager | Cape Town | 5 star Boutique Hotel

SUMMARY:
Amazing opportunity for experienced General Manager.

POSITION INFO:

We are looking for an experienced GENERAL MANAGER to run a well-known, 5 star Boutique Hotel located in close distance to V&A Waterfront and pristine Cape Town’s beaches.

Main responsibilities of General Manager:

• Responsible and accountable for complete Guest satisfaction of all guests visiting the Hotel
• Responsible and accountable of operational quality and standards of all operational departments of the Hotel.
• Oversee the operations functions of the hotel
• Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards
• Lead all key property issues including capital projects, customer service and refurbishment
• Hold all daily briefings and monthly staff meetings
• Handling complaints, and oversee the service recovery procedures
• Involved with finance team in compiling Operating Budget, Marketing & Sales Plan and Capital Budget
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Deliver hotel budget goals and set other short- and long-term strategic goals for the property
• Developing service improvement actions, carry out costs savings
• Strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotel''s business reports on a daily basis and take decisions accordingly
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield through innovative sales practices and yield management
• Prepare a monthly financial reporting for the owners and stake holders
• Assisting and approving in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment’s and services
• Act as a final decision maker in hiring of key staff
• Coordination with HOD''s for the execution of all activities and functions
• Overseeing and managing all departments and working closely with department heads on a daily basis
• Corporate client handling and take part in new client acquisition along with the sales team whenever required
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements
• Chairman and facilitator of EE actions
• Well-rounded knowledge of Industrial relations in order to chair and initiate hearings
• Planning and overseeing of preventative maintenance
• Managing and Maintaining Hotel Covid Protocols.

Systems knowledge requirements:

• Microsoft Office, especially with Good Excel Skills
• Opera
• Micros
• Materials Control

Minimum Experience and Requirements from General Manager:

• 5 years’ experience managing a Hotel with similar size (approx. 70 rooms) and market segments
• Must have a good command of the English language with good writing skills.
• Solid interpersonal skills
• Valid RSA ID
• Dynamic
• Self-Starter
• Problem Solving
• Team Player
• Flexible
• Presentable Appearance

Salary package:

• The package includes a Provident fund and Medical Aid of which the company contributes towards, base salary will be discussed during interviews.

Start: ASAP

To apply for General Manager | Central Cape Town | 5 star Boutique Hotel, please send CV in WORD document with recent photo and contactable references.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

Recruit for Africa is a recruitment agency based in South Africa specializing exclusively in hospitality, retail, chefs and lodge placements. Our agents are specialists in their fields and will be able to advise you and assist in the recruitment process, from the moment you apply for a job until you start your employment. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job! 

NB! This job is now closed. You can apply for other jobs by uploading your CV.