Fulfilment Specialist (6 Month Contract)

SUMMARY:
Make it happen. Make it seamless.

Join a forward-thinking healthcare technology company on a 6-month contract, where you will bring the client value proposition to life through precise onboarding set-up and coordinated third-party installations—ensuring clients get what they need, when they need it.

POSITION INFO:
Description

Key responsibilities include:

• Administrative duties (managing emails and making calls to funders)
• Managing internal and external clients expectations effectively
• To process contracts accurately and efficiently
• Setup of clients on company systems (healthtech)
• Maintain accurate client records within CRM
• Provide feedback on how to continuously improve fulfillment processes

• Continuous learning to attain flawless knowledge of our products, services, and partners within the required time-frames
• Attention to detail
• Problem-solving
• Good communication skills
• Proficiency in English, and Preferably also in Afrikaans
• Professional telephone manner
• Good time management skills
• Planning
• Excel/Google sheets skills would be an added advantage

• National Senior Certificate (Matric)
• 3+ years admin
• Experience in demanding administrative environment (essential)
• Client services experience (essential)

• High attention to detail
• Able to work well under pressure and meet deadlines
• Good communication skills
• Team player
• Goal driven with a strong work ethic