Fruad Investigator

SUMMARY:
New job opportunity - 6 month contract available for Fraud Investigator with Financial Services company 
 
Fraud Investigator
Investigate fraud. Protect customers. Make a measurable impact in a leading financial services environment.

POSITION INFO:
New job opportunity - 6 month contract available for Fraud Investigator with Financial Services company 
 
Fraud Investigator
Investigate fraud. Protect customers. Make a measurable impact in a leading financial services environment.
Are you an experienced fraud professional with a passion for uncovering the truth, protecting customers and maximising recoveries? This opportunity offers the chance to manage fraud investigations ranging from minor infringements to complex cases, while working with internal stakeholders and law enforcement agencies.
 
Company and Job Description:
Join a leading organisation in the financial services sector where your investigation expertise will directly contribute to protecting customers, mitigating fraud and supporting meaningful financial recoveries.
Why the candidate should work for this client:
The organisation operates within the financial services and banking environment, with a strong focus on customer service, risk management and responsible financial practices. You will work across a diverse stakeholder environment and collaborate with business and support functions to resolve fraud matters effectively.
If you are looking for a role where your investigative skills can make a tangible difference, this is an opportunity to put your fraud prevention and mitigation experience to work in a dynamic financial services environment.
 
Key Responsibilities:

• Investigate criminal, ethical, tip-off and fraudulent incidents by examining records and documentation and conducting interviews with relevant internal and external stakeholders.
  - Prioritise and manage investigations according to the likelihood of achieving meaningful outcomes, including complex fraud cases.
  - Ensure optimal utilisation of fraud tools and maintain timeous case-management loading, including daily case loading and scanning of orders.
  - Maintain accurate registers for cases, exhibits, orders and other investigation-related records.
  - Execute investigation activities in line with applicable standards and laws to maximise recoveries for the Bank.
  - Collaborate with law enforcement agencies and ensure subpoenas and dates are met.
  - Build objective working relationships with a range of stakeholders across business and support functions.
  - Deliver exceptional customer service through proactive, innovative and appropriate solutions, while sharing fraud-related insights through internal forums.

 
Job Experience & Skills Required / Ideal Candidate Profile:

• A Bachelor of Commerce degree is required.
• 4–5 years' experience in Fraud Prevention and Mitigation.
  - Practical experience conducting fraud and related investigations.
  - Experience working with internal and external stakeholders and, where required, law enforcement agencies.
  - Ability to manage multiple cases, maintain investigation records and work within applicable standards and laws.
• Strong investigation, analytical and information-gathering skills.
  - Proficiency in using fraud and case-management tools is required, including the relevant systems used for case loading and fraud management.
  - Strong report writing, documentation and stakeholder communication skills.
• Willingness to undergo a credit record check in accordance with the requirements of the role.
  - Ability to work shifts, as the role requires shift work.
  - Ability to meet investigation deadlines, subpoenas and required dates.

 
Apply now!
 
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• Enterprise Agile Coach
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If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

For more information contact:
Theresa Steenkamp
Key Account Manager
Connect with me on LinkedIn!