Front of House and Guide Couple

SUMMARY:
Attention to detail focused host and a qualified trails guide to lead walks and guided safaris

POSITION INFO:

New Vacancy: Front of House and Guide Couple

We are seeking a dynamic and experienced couple to join our team as Front of House and Guide Couple for a
Luxury Lodge located in Madikwe Game Reserve.
Position/s: Front of House and Guide Couple
Location: Madikwe Game Reserve
Salary: on application
Live in position

Front of House
• 1-2 years (minimum) at a 4*-5* lodge environment experience
• Minimum Grade 12 - hospitality degree/diploma beneficial
• Valid RSA ID and Drivers Licence
• Eye for detail, high level of telephone etiquette and excellent all-round communication skills
• Professional and well groomed
• Be able to work under pressure
• Computer literate
• PANStrat OS Knowledge Beneficial
• Team player with high regard for efficiency and eager to assist in all departments as needed

Guide:
• Lead informative and engaging game drives, bush walks (lead trails guide), and other wildlife activities.
• Share in-depth knowledge of local flora, fauna, and conservation efforts with guests.
• Ensure the safety and well-being of guests during all guided activities.
• Collaborate with lodge management on wildlife monitoring.
• Provide additional support for lodge operations and guest services as required.
• Proven experience as a Field Guide in a 5* game lodge.
• Formal guiding qualifications such as FGASA (Field Guides Association of Southern Africa) Level 1 or
   higher, or equivalent as well as lead trails guide (would consider close to lead).
• Passion for wildlife, nature conservation, and sharing knowledge with guests.
• Ability to host guests not only during outside activities, but also in house.
• Valid driver license (PdP) and first aid certification.