Front of House Manager

SUMMARY:

Front of House Manager – Creative Café | Lonehill, Johannesburg

POSITION INFO:

Key Responsibilities

• Manage bookings and function reservations, including email correspondence, invoicing, and phone enquiries

• Welcome and seat guests warmly
• Handle customer concerns and special requests professionally

• Supervise and motivate front-of-house staff

• Oversee daily front-of-house operations, including opening and closing procedures, inventory control, and organization of dining areas

• Work closely with kitchen and other departments to ensure seamless service and efficient table turnover

• Liaise with guests to manage special events, private parties, and large bookings to ensure smooth execution and happy guests.

Requirements & Skills

• Availability to work weekends (Our cafe is open everyday except Mondays) 
• Outgoing personality with strong interpersonal and communication skills
• Customer centric approach with a flair for creating memorable experiences
• Previous experience as Front of House / waiter in a  restaurant or hospitality environment
• Strong organisational skills and attention to detail
• Ability to multitask and thrive in a fast-paced, creative environment

Package & Hours

• Hours: 8am -5:30pm / 5 days per week
• Delicious staff meal provided daily
• Bonus: a team that feels like a family.