Front Office / Receptionist (Hospitality)

A stunning rural 4* hotel, overlooking the Addo Elephant National Park, seeks customer service-orientated Front Office / Receptionist, to oversee this important area of the hotel.

Please note that this is a live-in position based in Addo.

This position requires a single, well-spoken individual to deal directly with international guests regarding any hotel-related matters, as well as the on-selling of guest leisure activities.

In addition; the candidate will earn commission from on-selling tours, game drives, etc.

REQUIREMENTS:

• Must be fully computer literate (working knowledge of the Semper Booking System)
• Have the ability to prioritise tasks and work well under pressure
• Be flexible to hospitality industry's irregular hours and demands
• Be passionate about people
• Get the job done, no matter what
• Must be dynamic
• Must be presentable and well-spoken (English)
• Preference will be given to candidates who can speak German, French or Italian
• Must be able and confident to "sell" the add-on's offered by the hotel; viz. tours, spa, wild-life experiences, game drives, etc.

NON-NEGOTIABLE:

• Semper Booking System experience
• Must have a valid driver's license & own vehicle
• Must LOVE the country life, where daily interactions with guests and the tranquil setting will become food for your soul

EXPERIENCE:

• Two years working experience in a reception position within the Hospitality Industry

QUALIFICATIONS:

• A relevant qualification in Hospitality will be highly advantageous