Front Office Manager

 

Recruiter:

Globevest Group

Job Ref:

RDT.KK.FOM.02092021

Date posted:

Friday, September 3, 2021

Location:

Pretoria, South Africa

Salary:

Market related salary


SUMMARY:
Our client, an upmarket hotel and conference center in the Pretoria North area is looking for an experienced Front Office Manager to join their team.

POSITION INFO:

Main Duties & Responsibilities:

  • Oversee the entire Rooms Division Operation
  • Oversee Housekeeping and Front Office function on an executive level
  • Compile, implement and maintain SOP for the Rooms Division
  • Ensure Standards are maintained through ongoing training and analysis of guest feedback
  • Staff Selection & Recruitment
  • Control Cost of Sales, Salaries and Operational expenses
  • Compile and implement long and short-term Rooms Division strategies that are in line with the Companies goals
  • Keeping up to date with market trends
  • Proposing new and innovative ideas for improving the service provided to guests

Educational Requirements:

  • Grade 12
  • Relevant tertiary qualification

Experience and Skills Required:

  • 4 – 6 years’ experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to multi-task
  • Leadership and management skills


 

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