SUMMARY:
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POSITION INFO:
OPERATIONS CHANNEL AGENT / Orkney - This is an initial contract posit, with possibility of becoming permanent, successful Candidate to start as soon as possible
Job Minimum Requirements
• Grade 12 (matric), and Drivers License (non-negotiable)
• Knowledge of local area and community
• Previous experience in a customer-facing role (sales, service, or admin).
• Strong communication and interpersonal skills.
• Comfortable with technology and quick to learn internal systems.
• Organized, reliable, and able to work independently.
• Friendly and professional demeanour.
• Experience in telecoms, retail, or a fast-paced sales environment.
Key Responsibilities:
Sales and Activations, Office Support, Local Presence & Community engagement, Key Outputs
• Handle inbound and outbound sales calls, door to door and queries.
• Process customer sign-ups and activations efficiently and accurately.
• Follow up on leads, customer interest, and pending sales.
• Assist with onboarding new customers and providing them with relevant product/service information.
• Track sales activities and update CRM or internal systems accordingly.
• Ensure the office is open and operational during designated hours.
• Serve as the first point of contact for walk-in customers and visitors.
• Manage basic office administration tasks including stock control, canteen.
• Maintain a clean, organized, and professional workspace.
• Support the visibility and presence of the company in the local community.
• Identify and sign up potential Ambassadors and once onboarded, assist Ambassadors with events, pop-ups, or marketing initiatives and door to door.
• Act as a liaison between the local team and central operations or support functions when needed.
• Help ensure a consistent brand presence in the local market.
• Meet or exceed weekly/monthly activation targets.
• Achieve defined conversion rates from leads to signed customers.
• Office is consistently open and operational at the designated times.
• Timely and accurate updating of sales data and CRM records.
• Reliable and consistent participation in supporting local campaigns and events.
• Minimal errors in customer data, inventory control, and admin tasks.
• Regular presence and support in initiatives that grow brand awareness in the area.
Salary: R8,000.00 per month
Application Process: Online applications will receive PREFERENCE, alternatively e-mail your CV, Qualifications, and recent head & shoulder to S Use “ChannelAdminORK” as a reference. If you don’t hear from us within 4 weeks of your application, please consider your application unsuccessful
