Fraud Solutions Manager

Recruiter:

Energy At Work

Job Ref:

JHB000309/MO

Date posted:

Friday, May 2, 2025

Location:

Johannesburg, South Africa

Salary:

45000 Monthly

SUMMARY:
Fraud Solutions Manager for a contracting opportunity

POSITION INFO:
We are seeking dedicated and detail-oriented Fraud Solutions Manager, to join our team and help protect the integrity of our banking operations. The role holder should have solid fraud Solutions domain skills, implementing the strategy and driving the right outcomes – prevention, investigation, and mitigations, maximizing customer experience while minimising costs and losses.

Key Responsibilities:

Identify, evaluate, and implement effective fraud mitigation strategies to reduce exposure to financial crime.
Monitor and analyze suspicious activity, respond to security alerts, and report threats in a timely and accurate manner.
Collaborate with internal departments to resolve fraud cases and escalate when necessary.
Ensure all activities are aligned with internal policies and regulatory requirements.
Maintain a high level of service to both internal and external customers in line with established service standards.

Education and Experience Required

Minimum Business degree (NQF Level 7 equivalence)
Minimum 3 years Leadership experience
Fraud Technical experience will be advantageous

What We’re Looking For:

Strong analytical and problem-solving skills.
Experience in banking, fraud prevention, or risk management preferred.
Ability to work independently and as part of a team in a fast-paced environment.
Excellent communication and reporting skills.
High attention to detail and a proactive approach to identifying risks.

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