Food and Beverage Supervisor

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB003761/BP

Date posted:

Tuesday, September 22, 2026

Location:

Hoedspruit, South Africa

SUMMARY:
The Food & Beverage Supervisor supports the Food & Beverage Manager in delivering an exceptional dining experience that reflects five-star service standards. The role is responsible for the day-to-day supervision of F&B operations, ensuring service excellence, staff performance, hygiene compliance, and seamless coordination between kitchen and service teams in a luxury safari lodge environment.

POSITION INFO:
Guest Experience & Service Excellence

Deliver personalised, five-star dining experiences across all meal periods.
Engage with guests to ensure satisfaction and manage special dietary requirements.
Handle guest feedback and resolve service issues professionally and discreetly.
Maintain a visible presence during service to ensure standards are consistently met.

Operational Supervision

Supervise daily F&B service operations including:
Restaurant, bar, boma, bush dinners, in-room dining, and safari meals.
Ensure service setups, timings, and transitions are executed flawlessly.
Coordinate closely with the Kitchen, Front Office, and Safari teams.
Conduct pre-service briefings and post-service debriefs.

Staff Supervision & Training

Supervise waiters, bartenders, hosts, and service assistants on shift.
Ensure staff grooming, uniform standards, and professional conduct.
Assist with onboarding, training, and ongoing coaching of F&B staff.
Support performance management and address minor disciplinary issues in line with company policy.
Foster a positive, respectful, and service-driven team culture.

Stock Control & Cost Awareness

Assist with stock control, requisitions, and stock rotation.
Monitor breakages, wastage, and portion control.
Ensure correct handling and storage of food, beverages, and equipment.

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