Food and Beverage Supervisor

SUMMARY:
Our client is seeking a dedicated and experienced Food and Beverage Supervisor to join their team at their luxurious 5-star game lodge. The successful candidate will be responsible for overseeing the daily operations of the food and beverage department, ensuring the highest standards of service and quality are consistently delivered to our guests. This role involves managing staff, maintaining inventory, handling guest requests, and ensuring compliance with health and safety regulations.

POSITION INFO:
Key Responsibilities:

• Supervise food and beverage operations across all dining venues.
• Lead, train, and motivate a team of waitstaff, chefs, and other food service personnel.
• Ensure exceptional guest experiences through attention to detail and quality service.
• Monitor and maintain stock levels of food and beverages, making sure that inventory is managed efficiently.
• Collaborate with the executive chef and management team to develop seasonal menus and special offers.
• Ensure compliance with hygiene, safety, and health standards.
• Handle guest feedback, resolve complaints, and maintain positive guest relations.
• Coordinate with other departments to ensure smooth and efficient lodge operations.

• Previous experience in food and beverage management or supervision, ideally in a luxury or high-end environment.
• Strong leadership and interpersonal skills with the ability to manage a diverse team.
• Excellent communication skills and a passion for customer service.
• Ability to work in a fast-paced, high-pressure environment while maintaining attention to detail.
• Knowledge of health, safety, and hygiene standards.
• Flexibility to work weekends, holidays, and shifts as required.
• A relevant degree or diploma in Hospitality Management or a related field is preferred.
• A passion for the hospitality industry and providing outstanding guest experiences.