Food & Beverage Manager (The Links Club House)

SUMMARY:
NOW RECRUITING - FOOD & BEVERAGE MANAGER (The Links Club House)!
 
The Links, a private club and golf course in South Africa, is situated in George in the heart of the Garden Route.
 
Kindly review the role description, and apply if you meet the requirements.

POSITION INFO:

The Links, a private club and golf course in South Africa, is offering an exciting career opportunity for an experienced assistant manager in the Food & Beverage industry to join our team.
 
The Links is an iconic golfing landmark in South Africa, situated in George, Southern Cape.
 
As a private club, we offer exclusivity and privacy to all our members. We actively create and curate a world-class experience across all areas of service delivery.
 
The Food & Beverage Manager at The Links will be instrumental in shaping and delivering a food and hospitality experience that is nothing less than exceptional and luxurious.
 
We are looking to bring into the team someone who understands a private club environment, who understands and is capable of delivering world-class dining and hosting experiences, and who can develop, lead and implement strategy.
 
KEY RESPONSIBILITIES: You will be responsible for the overall food and beverage experience in the Club House, the Halfway House, and the function venue. You will be responsible for the following key deliverables:

• Ensure member and customer relationships are built and supported effectively and is professional, warm and sincere; ensure service is intuitive and feedback is attended to promptly and with empathy;
• Ensure the food offering and service standards are of world-class standards; Create and implement strategies that ensure, and manage the delivery of, overall success in food & beverage operations;
• Ensure both kitchen and front of house run efficiently and that product and service standards are consistently excellent;
• Ensure sound financial, operational and people management practices are implemented and adhered to;
• Ensure stock and OE controls are in place and adhered to;
• Ensure financial management practices, as well as budgeting and strategic planning are understood across the division and that it is meeting profitability targets (budgets, CAPEX projects, forecasting, audits, etc.);
• Ensure strategic plans are in place and delivered on;
• The general day-to-day functions of the division are managed efficiently.

• A minimum of 3 years’ experience in senior management of an award-winning restaurant or exclusive / private club environment;
• Relevant international hospitality management experience will be a great advantage;
• A relevant hospitality and / or F&B management tertiary qualification (minimum of NQF 5) is a requirement;
• Verifiable success in leadership skills across all areas of Food & Beverage strategy development, service delivery (including banqueting experience) and implementation of service standards;
• Working knowledge of the following key managerial operational matters: wine list compilation and management, financial management and reporting, stock and OE controls and management, OHSACT;
• Knowledge of technology (software and hardware) relevant to the F&B Division, accounting and point of sale systems and advanced competency in MS Office are essential. Knowledge of Cimso/Opera/SAP/Blazon/Micros will be hugely beneficial.

• Developing operating strategies, plans, or procedures;
• Developing, implementing and upholding service standards and norms;
• Efficient staff management, development, training and effective leadership skills;
• Financial acumen (knowledge and practical) – budgeting, cost control, financial planning, purchasing, stock management, maintenance, refurbishments, etc.;
• Guest service management; customer complaint / problem resolution.