Floor Supervisor - Wine Centre

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006264/AM

Date posted:

Friday, June 12, 2026

Location:

Stellenbosch, South Africa

SUMMARY:
We are looking for a passionate Floor Supervisor who will support the Wine Centre Manager in the daily operations of the wine tasting facility, ensuring smooth and efficient service delivery. This role is responsible for supervising floor activities, coordinating team members, and maintaining a high standard of customer experience.

POSITION INFO:
Duties and responsibilities:

Engage with and serve guests in a professional, efficient and courteous manner
Supervise the team and promote a positive and friendly energy in the outlet
Handle all necessary wine educator functions in accordance with SOP’s, ensuring that guests experience the highest level of service
Manage guest queries in a professional and timely manner, ensuring positive results on every occasion
Report complaints and/ or any incidents promptly, helping to find solutions where possible
Ensure that all areas are clean and well-maintained and in good working order, all stock is well displayed
Maintain effective working relationships with colleagues in own, and other departments
‘Live and breathe’ the ethos, inspiring a passion for - and sharing knowledge of and all the services and products we have on offer

Skills, experience & educational requirements:

At least three years’ supervisory experience in the F&B industry with a strong track-record of service and sales.
Confident and clear communicator
Must love working with food and people
Team player, able to convey clear instructions to colleagues while being mindful of tight operational deadlines
Time management, literacy and numeracy skills essential
Keen attention to detail with excellent follow-through capabilities
Able to remain calm and maintain professional outlook, even when under pressure
Committed team member, with good leadership potential.
Flexible and willing to ‘go the extra mile’; able to work shifts

Similar jobs you might be interested in:

Floor Supervisor - Wine Centre
Location: Stellenbosch
Salary:
We are looking for a passionate floor supervisor who will support the wine centre Manager in the daily operations of the wine tasting facility, ensuring smooth and efficient service delivery. This role is responsible for supervising floor activities, coordinating team members, and maintaining a high standard of customer experience.
1 day ago

Restaurant Manager (Dinner Service)
Location: Bantry Bay
Salary: Market Related with company benefits
Lead and manage the full dinner service operation from pre-service briefing to close of service
2 days ago

Restaurant Manager
Location: Bantry Bay
Salary:
Restaurant Manager (Dinner Service) - Cape TownLuxury 4-Star Hotel | Evening Shifts | Leadership Role Some hotels are places to sleep. Others are places to remember.The President Hotel is the latter and we are looking for someone who knows the difference.About The President HotelStanding proudly on the Atlantic Ocean coastline of Bantry Bay, with Lion's Head as its backdrop and the Sea Point Prome...
1 day ago

Production Shift Manager
Location: Airport Industria
Salary:
Our client is looking for a hands-on Production Shift Manager to lead and oversee production operations within a fast-paced FMCG manufacturing environment at the airport facility. The successful candidate will drive shift performance, ensure safe and efficient production, and maintain high standards of quality, productivity, and cost control in line with business objectives.The role requires a str...
1 day ago

Production Supervisor - Maitland, Cape Town
Location: Capetown
Salary: Market Related
Calling all Production supervisors in a high-volume manufacturing environment!
8 days ago

Leather Retail Supervisor
Location: Cape Town
Salary:
Our client in the leather retail industry is seeking an experienced Retail supervisor to join their team in Cape Town. The ideal candidate will have at least 3+ years of supervisory experience within the leather industry, along with a minimum of 3+ years’ retail or shop floor experience in a leather merchant environment. A Matric (Grade 12) qualification is essential, while tertiary educatio...
1 day ago

Warehouse Supervisor
Location: Bellville
Salary: R25,970 per month
Warehouse supervisor Bellville R25970
51 days ago

Warehouse Supervisor
Location: Bellville
Salary: R25,970 per month
Warehouse supervisor Bellville R25970
52 days ago

Floor Supervisor - Wine Centre

Similar jobs you might be interested in:

Jobseekers

Recruiter

General