Floor Manager - Tile Sector

Recruiter:

Time Personnel

Job Ref:

CPT004654/Meg

Date posted:

Wednesday, July 30, 2025

Location:

Paarden Eiland, South Africa

SUMMARY:
Are you a natural leader with a passion for exceptional customer service and driving sales performance?

Our national client, located in Paarden Eiland, is on the lookout for a dynamic and hands-on Floor Manager to join their driven and high-energy team.

This is more than just a management role, it’s your opportunity to take ownership of the showroom floor, inspire a top-performing sales team, and deliver an exceptional customer journey every step of the way.

In this role, you'll be at the heart of daily operations—leading from the front, setting the standard for service excellence, and using your strategic insight to boost team performance and drive results.

POSITION INFO:
REQUIREMENTS

Grade 12
Diploma in Management
Minimum 5 – 8 years sales management experience
Strong leadership and supervisory skills
Excellent communication and interpersonal skills
Problem-solving and decision-making capabilities
Must have strong attention to detail, administrative and organizational skills
Proficiency with MS Office and ERP systems for Retail

DUTIES

Manage and mentor the sales team on service standards, product knowledge, and customer interaction.
Resolve customer queries and complaints promptly.
Develop and maintain high customer satisfaction levels.
Drive sales by ensuring that deals are closed by internal Sales Representatives.
Ensure displays and pricing on the sales floor are updated and correct.
General upkeep, maintenance, and attractiveness of the sales floor.
General sales administration.
Ensure compliance with company policies and procedures.

Salary: dependent on experience.

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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