Fleet Support & Breakdown Coordinator

SUMMARY:
The purpose of this role is to manage breakdowns, diesel authorizations, and load capturing for a trucking fleet.

POSITION INFO:

Fleet Support & Breakdown Coordinator
Join a 24/7/365 trucking call centre managing fleet support and breakdown coordination.
Pretoria East, Logistics Industry. Salary: R10,000.00 - R17,000.00 per month.

About Our Client

The client operates a trucking call centre that functions 24/7/365. The company focuses on the logistics and transport industry, managing fleet operations and breakdowns.

The Role: Fleet Support & Breakdown Coordinator

The purpose of this role is to manage breakdowns, diesel authorizations, and load capturing for a trucking fleet. The coordinator contributes to the business by ensuring vehicles are repaired through appropriate dealerships or service providers and by monitoring driver routes and sleep plans. The main focus areas include technical coordination, journey management, and maintaining real-time system data.

Key Responsibilities

• Demonstrate 2-3 years of experience in a similar position within the logistics and transport industry.

• Arrange repairs and maintenance for trucks and trailers with dealerships or approved service providers.

• Authorize diesel filling at approved stations and capture fleet data including litres, date, and kilometres.

• Capture load data on the system including departure times, load mass, and arrival details.

• Monitor trucks for unauthorized route deviations and take corrective action with drivers.

• Manage driver sleep plans and initiate recovery protocols in the event of an accident or hijacking.

• Oversee the booking and inspection of pool vehicles and report damages to the Technical Manager.

• Provide regular feedback to fleet controllers on repair statuses and compile daily breakdown reports.

About You

• 2 years of experience in a logistics call centre is required.

• Grade 12 or equivalent qualification is required.

• English language proficiency is required.

• Ability to commute to Pretoria, Gauteng.

• Willingness to work a shift rotation: 3 days day (06:00 - 18:00), 3 days off, 3 days night (18:00 - 06:00), 3 days off.

• Diploma in Logistics or Transport Management is an advantage.

• Afrikaans language skills are desired.

• Knowledge of other official languages is an advantage.