Fleet Controller (Junior & Senior)

SUMMARY:
We are seeking experienced Junior and Senior Fleet Controllers to join a fast-paced road freight and logistics operation.

POSITION INFO:

Key Responsibilities

• Capture and update planned loads on the Fleet Management System (Soloplan).
• Allocate and coordinate loads to the assigned fleet.
• Ensure drivers receive loading instructions and are informed of any operational changes.
• Monitor truck movements and driver activity in real time.
• Ensure all scheduled collections and deliveries are completed on time.
• Keep clients and internal stakeholders informed of delivery progress and delays.
• Ensure PODs and supporting documentation are correctly scanned, submitted, and filed.
• Monitor diesel consumption and driver efficiency, escalating poor performance where required.
• Conduct driver debriefing sessions and assist with operational queries.
• Manage driver attendance, leave, and daily operational administration.
• Coordinate breakdowns with the Call Centre and follow up until resolved.
• Ensure compliance with company procedures, client requirements, and transport legislation.

Additional Responsibilities (Senior Fleet Controller)

• Lead, mentor, and support a team of Junior Fleet Controllers.
• Assist with workload distribution and operational planning.
• Provide guidance on operational challenges and customer escalations.
• Support continuous improvement initiatives within the Fleet Control department.

Minimum Requirements

• Grade 12 (Matric).
• Qualification in Transport or Logistics will be advantageous.
• Valid driver''s licence and own reliable transport.
• Computer literate with proficiency in Microsoft Excel, Microsoft Word, and general computer systems.
• Fluent in English and Afrikaans (spoken, written, and understood).

Experience

Junior Fleet Controller

• 2–4 years experience as a Fleet Controller within the road freight and logistics industry.
• Experience in route planning, truck monitoring, driver management, and client communication.

Senior Fleet Controller

• Minimum of 4 years experience as a Fleet Controller within the road freight and logistics industry.
• Previous experience leading or mentoring Fleet Controllers will be advantageous.
• Strong experience in route planning, fleet operations, driver management, and client relationship management.

Essential Experience

• Experience must have been gained within a Freight and Logistics company.
• Must have worked with tautliners and/or tipper trucks.
• Experience with buses, 3ton, 5ton, rental vehicles, or passenger transport will not be considered.
• Preference will be given to candidates with mining and tipper fleet experience.

Working Hours

This role operates in a demanding logistics environment and requires flexibility. Extended or irregular working hours, including standby and weekend duties where required, form part of the position.