Finance and Insurance Manager _F&I

Specific Role Responsibilities:

• Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.

• Maximize second gross profit.

• Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements.

• Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.

• Conduct financial needs analyses and provide associated sales of value added finance and insurance products.

• Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes.

• Provide specialized need analysis & financial and insurance advice and support to clients

• Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership.

• Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base.

• Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
Qualifications and Experience

• Minimum 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment

• Grade 12 /Matric and with a relevant diploma.

Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits

• Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures

• Customer service and sale management.

• Understanding of the compliance governing the retail industry would be an advantage.

• Knowledge of the NCA, CRA, FAIS, FICA

.• Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)

• Possess the relevant Continuous Professional Development points within the stipulated time frames

Skills and Personal Attributes

• Ability to negotiate Finance options and schemes available.

• Ability to fit in as a member of a team

.• Ability to manage the F&I department as defined above

• Cultural sensitivity toward customers and staff

• Competitive and results focused

• High integrity

• Professional, Reliable and responsible

• Innovative and energetic