Finance & Insurance (F&I) Business Manager

Recruiter:

ARCS

Job Ref:

PTA001546/FS

Date posted:

Thursday, October 8, 2026

Location:

Cape Town, South Africa

Salary:

15000 Monthly

SUMMARY:

F&I MANAGER

Location: Malmesbury, Western Cape
An established automotive dealership is seeking an experienced and results-driven F&I Manager to join their team. The successful candidate will be responsible for managing the full F&I process, ensuring profitable deal structuring, regulatory compliance and an excellent customer experience.

Minimum Requirements

Matric Certificate
NQF Level 4 Certificate
Minimum 3–5 years’ F&I experience within a motor dealership environment
Relevant F&I qualifications, regulatory documentation and certifications
Valid Driver’s Licence
Strong knowledge of vehicle finance and insurance processes
Good understanding of NCA, FAIS and FICA requirements
Proven ability to structure and close F&I deals
Strong knowledge of dealership F&I processes, compliance and reporting

POSITION INFO:

Key Responsibilities

Manage the complete F&I process from finance application through to approval, contracting and vehicle delivery
Submit and manage customer finance applications with banks and finance houses
Structure deals according to customer affordability and finance-house requirements
Negotiate appropriate finance terms and manage finance approvals and outstanding conditions
Present and sell approved Value-Added Products (VAPs)
Ensure all deal documentation is accurate, complete and compliant
Maintain strong relationships with banks and finance providers
Ensure compliance with NCA, FAIS, FICA, dealership policies and finance-house requirements
Maintain accurate and audit-ready deal files
Clearly explain finance terms, instalments, deposits, residual/balloon payments and F&I products to customers
Handle customer queries and objections professionally
Work closely with Sales Executives and Management to ensure smooth deal progression
Monitor finance penetration, VAP penetration, F&I gross profit and overall performance
Manage cancellations and chargebacks
Complete F&I reporting, administration and month-end processes accurately and on time
Ensure vehicles are only delivered once all required financial and administrative conditions have been met

Key Skills & Competencies

Strong leadership and communication skills
Excellent negotiation and selling abilities
Strong financial and numerical ability
Customer-service orientated
High attention to detail
Strong administrative and organisational skills
Excellent time-management and problem-solving abilities
Ability to work under pressure and meet deadlines
Strong teamwork and interpersonal skills
High level of integrity and compliance awareness
Results-driven with a strong commercial focus

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Finance & Insurance (F&I) Business Manager

F&I MANAGER

Minimum Requirements

Key Responsibilities

Key Skills & Competencies

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