Field Service Technician

Recruiter:

Green Marble Recruitment Consultants

Job Ref:

JHB002528/KDW

Date posted:

Friday, May 29, 2026

Location:

Brackenfell, South Africa

Salary:

264000 Annually

SUMMARY:
FIELD SERVICE TECHNICIAN
Location: Brackenfell, Cape Town

NON-NEGOTIABLE REQUIREMENTS:
- Technical Qualification / Red Seal.
- 5 Years' experience within a similar role.
- Variety of pumps experience.

ROLE OVERVIEW:
The Technical Specialist provides hands-on technical support and expertise on vacuum pumps, blowers, water pumps, and compressors, ensuring efficient problem-solving and exceptional client service.
The role involves working with advanced equipment, building strong customer relationships, and delivering professional, innovative solutions in a dynamic technical environment.

POSITION INFO:
Minimum Requirements:

Matric.
Electrical Eng ND/Mechanical Eng ND/Mechatronics Eng ND or Millwright trade.
Fully bilingual.
First Language Afrikaans, as the client base prefers to communicate in Afrikaans.
Strong technical background in vacuum pumps, blowers, water pumps, and compressors.
Great client orientation.

Personality Traits:

Good technical skills and hands-on experience.
Good verbal and written communication skills.
Good report writing skills.
Team player.
Deadline-driven.
Energetic and motivated.
Ability to work under pressure.
Confident with strong reasoning skills.
Results-oriented and sales-focused.
Self-starter and proactive individual.

Duties and responsibilities:

Communicates professionally with customers daily, both verbally and via email.
Builds and maintains strong relationships with existing and new customers to support business growth.
Identifies new prospects and conducts cold-calling activities to generate business opportunities.
Sets and pursues ambitious sales targets while generating new pump sales.
Drives field service growth, including securing active service contracts.
Tracks previous services completed and encourages repeat servicing with the company.
Generates service and repair sales for the company’s workshops.
Generates sales of pumps, spares, and pump systems.
Provides on-site problem-solving and technical support.
Installs and repairs vacuum pumps and systems on-site.
Develops and implements sales strategies in collaboration with the sales team.
Completes weekly and monthly reports accurately and timeously.
Builds relationships with key stakeholders, including Technicians, Engineers, Maintenance Managers,
Consultants, Contractors, Distributors, and End Users.
Provides accurate and consistent feedback to management.

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