Field Service Technician

Recruiter:

Green Marble Recruitment Consultants

Job Ref:

JHB002270/KDW

Date posted:

Friday, May 9, 2025

Location:

Pretoria, South Africa

Salary:

200000 Annually

SUMMARY:
Our client in Pretoria is seeking a hands-on, proactive Field Service Technician.
Ideal for a professional with a strong technical background in vacuum pumps, blowers, water pumps, and compressors looking to join a global entity.
This is a great opportunity to apply your expertise, solve technical challenges, and work with advanced equipment across a diverse client base.

POSITION INFO:
Minimum requirements:

Matric.
Electrical Eng ND/Mechanical Eng ND/Mechatronics Eng ND or Millwright trade.
Fully bilingual.
First Language Afrikaans, as the client base prefers to communicate in Afrikaans.
Strong technical background in vacuum pumps, blowers, water pumps and compressors.
Great client orientation.

Personality Traits:

Good technical skills and hands-on.
Good communication skills, verbal and written.
Good report writing skills.
Team player.
Deadline driven.
Energetic and motivated.
Can work under pressure.
Confident and have reasoning skills.
Results-oriented and sales-focused.
Self-starter, proactive individual.

Duties and responsibilities:

Must proficiently communicate with customers, verbally and via email daily.
Candidate must be able to liaise with customers in a professional and courteous manner. Calling on existing and new customers and maintaining relationships and growing the business with these customers.
Identifying new prospects and cold calling on potential customers.
Setting and chasing ambitious sales targets and generating new pump sales.
Grow field service, including procuring active service contracts.
Tracking previous services completed and encouraging customers to service again with us. Generate service repair sales for the Company's workshops.
Generate new pump sales: spares, pumps, and systems.
On-site problem solving.
Install and repair vacuum pumps and systems on site.
Develop and implement strategies with the sales team.
Complete the required reports on time (weekly and monthly).
Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors, and End users. Give accurate and constant feedback to management.
Managers, Consultants, Contractors, Distributors, and End users.
Give accurate and constant feedback to management.

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