Join a prestigious wildlife reserve committed to conservation and exceptional guest experiences. As a Field Guide, you will play a vital role in ensuring smooth operations, safety, and memorable safari adventures for our visitors.
Where You'll Make an Impact:
- Prepare vehicles, rifles, and electronic communication equipment before each service.
- Complete and maintain accurate vehicle record sheets and hand-over books for every shift.
- Handle all equipment, tools, machinery, and guest items with care and respect.
- Attend to special requests from guests or departments, ensuring prompt service.
- Respond swiftly to service requests and report any equipment damage or operational issues.
- Perform shift handovers to keep the team informed of current operational factors.
- Engage with guests by informing them of daily routines, regulations, and activities, actively promoting additional experiences.
- Manage, maintain, and clean all issued equipment, taking responsibility for its condition.
- Guide ethically, demonstrating sensitivity to the environment, and fostering good relationships with colleagues.
- Assist with emergency responses and standby duties as required.
- Act as a liaison between field guides, lodge management, and safari management.
- Support lodge management in planning guest activities to ensure seamless experiences.
- Ensure all service requests are handled professionally and courteously.
- Uphold safety, security, and health protocols consistently.
- Maintain confidentiality and adhere to legal standards.
- Contribute to team training, participate in daily operations, and communicate effectively.
- Control departmental expenses, report maintenance needs, and ensure facilities are well-maintained.
- Perform additional duties as assigned to support team objectives.
Requirements:
- FGASA Level 2 certification.
- Valid Drivers and PDP license.
- Minimum of 2 years of experience in a similar role.
- Ability to communicate effectively in English.
- Strong customer service and teamwork skills.
Nice to Have:
- Additional industry-related certifications.
What We'll Give You:
- Provident Fund Contribution
- Accommodation
Ready to elevate the safari experience and make a difference in wildlife conservation? Apply now to become a key part of our dedicated team and help create unforgettable adventures for our guests.
