Faculty Operations Manager (EBET)

CORE PURPOSE OF JOB

To manage Strategic and Operational Projects in the Faculty of Engineering, the Built Environment, and Technology in support of the Faculty Strategic Plan, Executive Dean, Faculty Executive, and departments.

To provide strategic and operational support - ensuring that University and statutory requirements are followed and that activities have an underlying consideration of inclusion, diversity, and transformation.

KEY PERFORMANCE AREAS

To plan, direct, and coordinate the Faculty's operations to improve performance, productivity, and efficiency by providing effective methods and strategies, and by assisting the Executive Dean and the Faculty Management Team in:

• Developing, implementing, and evaluating strategic goals and objectives.
• Managing strategic and operational projects identified by the Executive Dean and Faculty Management.
• Developing and streamlining Faculty guidelines and procedures in line with institutional policies, procedures, and rules, including coordinating policy inputs and Faculty guidelines.
• Administering Faculty initiatives and activities.
• Leading the Faculty's communication and marketing strategy.
• Managing internal and external engagements.
• Providing administrative and secretariat support within the Faculty, as identified by the Executive Dean or Faculty Management.
• Overseeing and supporting efficient and effective operations across Faculty portfolios and structures.
• Supporting staff development and wellness initiatives.
• Managing workload allocation and timetabling.

CORE COMPETENCIES

Knowledge

• Understanding of national and institutional policies and procedures.
• Understanding of the students and staff systems and processes.
• Excellent faculty and institutional knowledge.
• Understanding of academic structures and academic coordination.
• Understanding and knowledge of DHET/CHE policy framework.
• Understanding of the engineering, built environment, information technology, sciences, applied sciences and scientific thinking.
• Understanding of the EBET Faculty Strategy 2030 and Mandela University Vision 2030.
• Understanding of HE financial management and systems.

Competencies

• Excellent management and organizational skills, facilitating change, leadership, and people management.
• Building interpersonal relationships, building partnerships. Ability to deal sensitively and tactfully with a wide range of stakeholders inside and outside of the University.
• People-centered support service.
• Excellent written and oral communication skills, formal presentation skills, including minute-taking and report writing skills.
• Excellent decision-making, judgement, conceptual thinking, and problem-solving skills. Strong ability to trouble-shoot and pre-empt problems. Initiating action/ Initiative, creativity and innovation, individual leadership.
• Strong work ethics and the ability to motivate and lead staff to adhere to same. Adaptability/ flexibility.
• Resource management.

• Meticulous attention to detail and a highly developed sense of responsibility.
• Computer Literacy: Proficient in Power BI, MS Word, MS Excel (advanced), MS PowerPoint, MS Outlook, Zoom, and MS Teams.

• Ability to work independently, take responsibility, and be reliable.
• Excellent planning and organisation skills and be resourceful.

MINIMUM REQUIREMENTS

Qualification:

• A relevant M+4 qualification (Honours or Postgraduate Diploma) in business administration, project management or a cognate field.
• An underpinning qualification in a discipline in the faculty will be advantageous.

Experience:

• At least 5-7 years' relevant experience inclusive of at least 3-5 years management experience at a Higher Education Institution in which competence has been gained.
• Evidence of successful project management experience in a higher education environment.
• Demonstrated evidence of the proficient application of advanced Excel and MS Teams capabilities in the design and implementation of automated workflows to facilitate the secure receipt, verification, and tracking of submissions and supporting documentation in the execution of projects. Such evidence must be submitted with the comprehensive curriculum vitae.
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Desirable additional education, and work experience: