FOH / Relief Field Guide

SUMMARY:
4* Lodge in Klaserie is looking for a Front of House / Relief Field Guide.

POSITION INFO:
Duties:
 
General administration, accounts and stock control.
Quality control of food, food presentation and service
Motivating staff and leading them.
Excellent Guest liaison skills
Have a strong eye for detail with regards to all lodge rooms, service & food
Relieving Field Guide on his / her off cycles
 
Requirements:
 
Grade 12
Minimum of 2 - 4 years in Front of House in a 4 / 5* Lodge
FGASA Level 1 / 2
Full trails preferable, or close to completion.
Computer literate
Excellent sales & customer care skills
Strong admin skills
Knowledge of stock control in bar, food & curios departments
Good organizational skills
Knowledge of reservations management systems an advantage
Well-spoken and well presented
Resilient & flexible
Strong leadership and communication skills
Must be able to work under pressure
Manage guest delight events with passion