F & I Department Manager

SUMMARY:
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POSITION INFO:

We have a vacancy for F&I Department Manager based in Johannesburg.

Departmental Oversight

• Manage daily operations of the department, ensuring efficient workflows and adherence to company policies.

• Manage departmental risk, including arrears, defaults, recoveries, and compliance.

• Provide continuous training and support to new staff.

• Oversee internally (OEM self-funded) and externally (Sinosure funded) managed books, monitoring

  exposure, pending approvals, and limit availability for both South African and cross-border clients.

• Develop, implement, and enforce departmental policies, procedures, and guidelines to optimize processes and ensure compliance.

  Credit and Risk Management

• Execute senior credit analyst functions including credit risk assessment, financial analysis, bank statement analysis, credit scoring, client risk grading, and risk mitigation.

• Manage credit limits, approvals, portfolio reviews, and monitor performance trends.

• Implement a flexible credit assessment process tailored to individual needs, which may

  occasionally require translating documentation and performing currency conversions.

• Submit the initial term sheet on a new deal with supporting documentation to secure formal

  approval and conditions of grant.

• Prepare and issue approval letters to clients.

• Compile, analyse, and present comprehensive performance reports to the executive committee, providing clear visibility into departmental achievements, operational challenges, and areas for strategic improvement.

• Collaborate with the sales team by participating in weekly sales meetings to review new opportunities, monitor the progress of pending deals, and provide guidance on optimal deal structuring.

• Support sales teams during strategic client visits by providing expert credit guidance. Collections and Debtors Management

  • Oversee debtor management, collections, and allocations to ensure timely payments and minimize bad debts.

  • Manage interim financial assistance activities, including debit order loading, account reconciliations, submission of monthly client statements and preparation of weekly and monthly reports.

• Facilitate structured collection processes and payment arrangements through regular meetings.

• Monitor arrears trends, implement proactive recovery strategies, and provide executive reporting on

  debtor book performance.

• Drive process improvements and advocate for resources to strengthen collections efficiency and oversight.

  Legal and Compliance

• Supervise legal processes such as client communications, repossession procedures, and attorney correspondence.

• Ensure compliance with contractual documentation and security registrations.

• Manage validations and fulfilment, ensuring all contractual and supporting documents meet

  compliance standards and monthly covenants are fulfilled.

• Maintain audit readiness by managing registers, files, and documentation for compliance

  reviews

  Asset Management

• Oversee vehicle and asset management, including registrations, tracking services, and security.

• Conduct audits on financed assets on a need's basis.

• Manage the release process for Natis documents and maintain related records.

• Procurement and Payment Functions

• Procurement Oversight: Manage procurement requests (PRs) and purchase orders (POs), ensuring compliance with company approval processes.

• Payment Submission: Oversee submission of PRs and POs for timely vendor payments, liaising with finance and procurement teams.

• Vendor Engagement: Collaborate with suppliers to resolve queries, ensure contract compliance, and maintain strong vendor relationships.

  Leadership and Development

• Provide leadership and mentorship to the team, including development planning and fair redistribution of responsibilities following staff changes.

• Design and implement incentive frameworks that promote fairness, transparency, and alignment with company goals.

• Develop succession planning and neutralization strategies to ensure operational continuity during staffing transitions.

  Strategic Engagement

• Conduct industry research to stay informed on trends, regulatory changes, and market conditions.

• Collaborate with stakeholders across sales, marketing, and other departments to align company strategies.

• Establish partnerships with external financial institutions where applicable.

• Liaise with customers and dealers to resolve queries and address concerns.

• Drive departmental revenue growth through new business opportunities, pricing optimization,

  and cost-saving initiatives.

  Key Performance Indicators

• Maintain constructive support for management and foster positive internal department relationships.

• Manage workload efficiently and maintain high standards of accuracy and work ethic.

• Build and sustain effective communication channels internally and externally.

• Actively participate in relevant training programs.

• Enhance knowledge and skills within the team.

• Ensure compliance with all Health and Safety regulations.

• Adhere strictly to company policies, procedures, and asset management protocols.

• Maintain organized housekeeping and filing systems.

• Demonstrate effective time management skills.

Please send your CV to: